Get matched with top plumbing installers for a remodel or addition in Silver Grove, KY

"Ken installed 2 cut off valves for my outside faucets. I was happy with his work. I'll be keeping Plumb Tite's number in my phone."

"I think Archer Plumbing Company Inc is pricey."

"I had a great experience with Chad coming out to fix our plumbing issue. He was on-time and very friendly. I could tell he had a lot of experience and I appreciated all the plumbing tips he gave me. Just great service and I had no complaints."

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
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"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"Thomas Plumbing came to my home and they done an amazing job they installed a gas line for me from my basement to my kitchen for my new gas stove and if I ever need any more plumbing work or any thing of that nature I will call them again they was very professional"

"How did it go?  Details??
It was excellent!!!   On a scale of 1 - 10 -- it was a 15!!     First they called me right away to schedule, and worked with me to find the soonest time that worked for both of our schedules.
The rep who came to my home was Colt ... he was awesome!!!     He went above and beyond and even helped me fix a couple other things!    He was personable, polite, very thorough and seemed to be great at his job.  He is a very nice young man.
  He is an excellent representative of Joe Lay & Sons Plumbing.  
I will specify Joe Lay & Sons for any and all future plumbing needs (through warranty company or independently)
I often hesitate to bring people into my house, that  I do not know.    I do not  feel that way about Joe Lay Plumbing.
I highly recommend them to anyone looking for a plumber for plumbing needs.
They are prompt, caring, work to get you an appointment ASAP, dependable, thorough .... I can't say enough.
I am surely one who will complain when a company is not satisfactory, the work, the technician, etc  .... and I do.  
 But at the same time, when there is a company and service rep who are really good (in this case exceptional) I will  (and have) write, email or call them to compliment them and let them know just how good of a job was done, how the service rep was such a great representative of their company.. . . and that I will be a return customer!!
I have nothing but great things to say about Joe Lay & Sons -- and highly recommend them!!    


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"I submitted possible dates for cleaning when I made the purchase, but they didn't contact me to schedule. When I called them, they were very apologetic & explained that this was the first time they advertised a special on Angie's List , so they were still figuring things out. They scheduled to come out the very next day, and he did a great job. He was prompt, courteous, & professional, & he did the stairs for free to make up for the confusion & inconvenience. I will definitely hire them again."

"Jason and his crew were professional, punctual, worked quickly and did a great job! I noticed that some additional touch-ups were done that were not even part of the original quote."

"The installation went well! Jeff was friendly, professional, and timely."