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"Working with West Shore Home was a pure pleasure. From the beginning to the end, each step in the process was filled with customer service and attention to detail. You will pay a little more than hiring a subcontractor and doing it yourself, but the numerous risks and issues that could arise from doing this are too many to count. West Shore Home takes care of their employees and customers alike with equal attention. We had a cookie cutter bathtub and stand up shower next to each other removed, and replaced by a full stand up, custom walk in shower with acrylic wall panels, and a bench seat to shave your legs. The salesman, Bobbi, was fantastic to talk to and work with. He helped navigate us through the design, to arrive at the result we truly wanted / needed. Bobbi was fun, friendly, professional, and loyal to his West Shore Home family. Bobbi explained the benefits of working with West Shore Home, versus subcontracting. Time and quality were the two deciding factors for us. West Shore did not disappoint. After working with Bobbi on the front end, we met with Gerry, the installation manager, along with Bobbi, in our home to discuss the upcoming installation. Both Gerry and Bobbi worked to ensure the details were accurately documented, and to ensure the soundness, quality, and layout of the design would be on point. Up to installation day, we were contacted by many friendly West Shore Home reps to ensure we were ready for the installation and asked if we had any questions. The installers arrived on time, laid out floor protecting mats into a carpet, and worked diligently. Our installers were Steve (senior installer) and Logan (junior installer). Steve and Logan were friendly, considerate, and professional. Both men were excited to work on this opportunity, and were kind enough to answer my many questions as they worked through the installation. Through every step of the installation, Steve checked with me and my wife to ensure we would be satisfied with the location of plumbing and the overall aesthetics. The speed and quality of Steve and Logan are unmatched. Their swift process and building skills were a welcoming change to my previous experiences with other skilled laborers. I appreciated most that Steve and Logan communicated with ease and attention, without concern for me slowing down their progress. They were truly interested in getting to a final result that my wife and I were satisfied with. Upon completion, Steve and Logan explained what they did, and discussed post care of our bathroom. I'm happy we went with West Shore Home, instead of cutting corners to save some money. We also have a warranty with this company that we wouldn't have had otherwise. I would recommend working with West Shore Home if you want a low maintenance bathroom with seamless, grout-free acrylic wall panels. We now have a walk-in spa-like shower that looks like a fancy walk-in with tile (we chose champagne travertine with the subway tile look), without the tripled cost and headaches of high maintenance. The addition has also increased the allure of our home (if we ever decide to sell). We are completely satisfied with the entire process, the ease of working with this company, the honesty of all (4) men we worked with - Bobbi, Gerry, Steve, Logan, and the final results. My wife is so happy with finally having the one thing she's wanted for her home, and I'm happy that not one thing went wrong. Best installation we've ever experienced, and would gladly, without question, recommend West Shore Home to anyone else. If you do go with this company, I recommend you ask for these people BY NAME: Bobbi - Sales, Gerry - Installation Manager, Steve and Logan - Installers. If you do, you will be completely satisfied!"

"Excellent and thorough communication. Became a part of the team in getting the job done. Staff was very friendly and helpful. Don made sure we were satisfied."

"Great! Punctual easy to work with cleaned up area when done"