Get matched with top central a/c service or repairers in Smyrna, DE

"My Google review for James. If you need excellent emergency heating service, One Hour Service is the place to call. They are fast, efficient, and truly professional. My technician, James Schmidt was incredible and very respectful. He walked me through the entire process, explained his recommendations clearly, and his product knowledge was A1. For your HVAC James gives a peace of mind for your home. One Hour Service offers a Family Plan for tune up’s and yearly checks for my unit to supports the air quality in my home. I would absolutely recommend One Hour Service to my family, friends, and neighbors—simply the best."

"Rich did a great job and spent a lot of time making sure everything was done properly. Priced fairly as well. Highly recommend."

"The best review I could give this company is no review at all, which was what I initially intended. However, my repeated phone calls with requests to speak to a manager have been ignored. So I am turning to the almighty review as my only recourse. We hired Harris to install a new hot water heater and expansion tank. The estimate process was great and I was talked into a "Happy Home Membership". I was told it was $100 a year, but when I received the invoice, it was $119. Okay, not a big deal. But I did have to ask twice for the invoice. On the morning of installation day, I took our dog to day camp early and rushed home. Start time was 9am. No one arrived or called. At 10am I called the main number. I was told it appeared our tech was "just getting his day started". Really??? I was put through to dispatch for an ETA. No one answered. By 11am, with still no word from anyone, I called again. I was told our tech had called out a short time ago. At this point I was angry and frustrated and"

"Everything went well. No surprises. Would hire again"

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"HORRIBLE CONTRACTORS!!! I have had contractors before and experienced some issues but this Anthony guy is very unprofessional and he is an absolutely nightmare! Not a single item was completed from the contract he and I agreed on and he took 60% of the contract amount and he stopped working the property. I had a property with some cosmetic work stuff and repairs which shouldn’t be that complicated. After he toured the property and gave me estimated time frame for 2 weeks. I know normally how it is not done with contractors so I asked him a few more times and confirmed if he could really finish it in two weeks. He was confident and said two weeks for no problem. After it has been almost 4 weeks, not even a quarter of work has been done and I noticed he didn’t even show up. He has so many excuses and complaints every single time when I contacted him. It felt like he was working for free which was not true. We agreed on 3 installment payments, 1st installment, before the job start about 30% of the total price, and 2nd one, 1/3 of the total price, and the last one at the completion of the job. After 2 weeks of work and not much of work has been done, he already requested for the 2nd installment. I asked him, the work has not been done 2/3 of the job, more over not even half way done. Anyway, he got upset and he wouldn’t continue the job if I didn’t pay. So I paid and then BOOM! He didn’t show up at work and when I asked him, his answer was it is too cold to work at the property. He made excuses and excuses and he said he will only come back if the heater is fixed. I did and texted him and called him. NO RESPONSE. Besides, his quality of work is horrible. He and his crew painted all over, light fixtures, light bulbs, floors, even bathtub. What kind of painter paint over the tub?! They simply didn’t even covered the parts not supposed to paint but they were so lazy and sloppy worker. They installed the brand new room doors, two out of three, didn’t even close properly and didn’t even use the shim. Installing the door is one of the basic carpentry job and he can’t even do that! I asked for the breakdown of the work and cost and no answer. When I confronted him for a few stuff, he just blah blah blah and repeating himself by making endless nonsense and not doing the job at all. Even if he does a job, not a good quality one."