Get matched with top drain line breakage camera locaters in South Lancaster, MA

"I had what turned out to be a clogged pipe going from the house to our septic tank at midnight. I hired another plumbing contractor to come and fix it overnight, as Rooter-Man's 24x7 operator didn't pass on the message. The first contractor started to drain the water from the entire system via a trickle into a 5 gallon bucket at $255/hour. After 2 hours, I sent him home and continued to drain the system for another 3-4 hours on my own, with the expectation that he would return in the morning to continue. I received a call early in the morning from Chris at Rooter-Man. I asked him about the approach that the first contractor had taken, and he suggested that draining the system wasn't necessary. He indicated that the proper approach under the circumstances was to first open the septic tank, to insure that the levels were proper, to prohibit backflow into the home, and pump it out if necessary (it was not). Once open, cleaning the drain by snaking from the outside, through the septic tank, would provide the solution without draining the system. After careful consideration, I called the first contractor back and asked him not to come, and called back Chris and had him complete the job. He was very conscientious, calling when he was on his way, to insure that I was expecting him. I walked him through everything and he was able to complete the job in roughly 1 hour, including cleaning up for the first contractor. He was courteous and friendly, clearly had a command of the issue and executed like an experienced professional. His price was less than what I had prepared for. The fact that I was unable to contact him overnight is my only criticism, and why my overall rating is 4.5, rather than 5. When I asked him this, he resolved to find and correct the issue with the answering service operator. He also indicated that when deciding who to contract with, for a problem such as mine, to try to use a "drain professional", rather than a plumber, as the approach taken may vary (as I found out). FWIW, I initially called Roto-Rooter, who offers 24x7 service, and they also did not call me back until the next morning, despite promises to the contrary. I would recommend Chris & Rooter-Man without any reservations."

"Damien made time for me on short notice. When he arrived I described the issue and he was quick to correctly diagnose the cause. He had to replace a heating coil in my electirc water heater. During the course of the repair he noted that the drain valve was not working properly. He replaced that as well. Before he left he drained and flushed the tank. All is working well. I'd recommend Damian for this type of service. Damian was delayed because of an earlier appointment where materials had not arrived on time. He worked later that normal working hours to make sure my problems were taken care of. I cetainly appreciated his efforts and that he kept me informed of his arrival time. He did not have to extend his day to the extent he did, but rather than re-schedule me, he completed my job as promised."

We pride ourselves on reliability, communication, integrity, and quality work. We are experts in our trade. We look forward to earning your business! Please call 978-941 5561\nFor all drain and sewer services

"Landry Mechanical responded right away and kept me updated on their status before arriving. They provided a few quotes so we could make a decision. The technician was really nice and explained everything to us. We are having him back in the spring to complete another project they quoted us on. The communication/customer service is so much better than I am used to. Sometimes you have to wait a few days to get a call back with other plumbers."

"This crew was amazing!!! They went above and beyond my expectations. They also saw that I needed help with something else & they did not hesitate at all to help. I highly recommend Rodriguez Plumbing & Hearing to anyone looking for reliable service, professionalism, efficiency in caring. I could go on & on. I really needed some help & Alex & Luis 100% came through for me . Thank you again."

"I had the pleasant experience of having Mike repair my shower fixture. He was very polite as well as professional. He did a fantastic job and if it were not for Mike keen eye, my living room ceiling could have been damaged due to the leak he had found behind the fixture he had replaced. He is an asset to your company, don't let him slip through your hands. Thank you again Mike !!!!"

"Seemed pretty inexperienced (although not sure that is unique these days given staffing shortages). Didn’t really understand the ask about the bathtub drain being clogged. Did correctly fix the shower issue, but when they replaced the fixture they didn’t screw it in all the way so the next few showers let a lot of water into the wall until we realized and fixed. Overall did the job and came in reasonable time but seemed to be very new to the job."

"TPK LLC did an amazing job unclogging my kitchen drain. They were professional, quick, and got everything flowing perfectly again. Great communication, fair pricing, and excellent service. Highly recommend!"

I'm a plumber

Heritage Home Service is a premier home service provider operating in New Hampshire, Massachusetts and Southern Maine. Bringing all the perks that come with having a large team while maintaining a strong focus on family-oriented service. Our namesake is about honoring those who came before us, and most importantly, it is about leaving a legacy of serving people extraordinarily well. For over 37 years in business, we have helped countless families across our community stay comfortable and healthy in their homes, and today we continue to evolve and find new ways to serve you even better.