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"The job actually involved replacing windows and an exterior door, but the drop down list didn't include that as an option for some reason. Our 1970 home still had the original wood windows (25 of them). We also wanted to replace our exterior kitchen door after a full gut kitchen remodel. (The contractor for the kitchen made it sound like the door replacement would be difficult.) We got quotes from 3 different pro's. ARHT did not have a high pressure sales approach, which was a huge plus. From start to finish, the process with ARHT was helpful, professional, and courteous. On day of install, all old windows were removed and new windows installed. The exterior kitchen door was removed/replaced, easy peasy. One window sash was broken at some point before delivery; I was informed of the replacement plan same day. Install was efficient and the crew did a great job with clean up. I highly recommend ARHT!"

"Fast on site response, expert recommendations, perfectly performed work. HIGHLY Recommended!!!"

"They couldn't have been more responsive or helpful. Customer satisfaction was clearly their top priority. It was literally some of the best customer service I have ever experienced! I could not recommend them more!"

"Matt Taylor was our service technician and he was knowledgeable and friendly. "

"I hired Exterior Medics in October 2025 to replace a small six-step staircase. I was quoted nearly $13,000 and told permitting would take 3?4 weeks. I paid a 50% deposit via ACH (a mistake, since I wouldn't be able to later dispute the payment through a credit card issuer). Six months later, there is still no permit, no work, and no refund. After months of delays, I was told the permit had initially been filed with the wrong jurisdiction. Since then, I?ve received repeated assurances, flowcharts explaining the process, and promises that someone would follow up?none of which led to progress. When I requested my $6,443 deposit back, I was told my request had been ?escalated.? No one ever followed up. At this point, six months after paying 50% upfront, I have no staircase and no clear path to getting my money back."

"Very disappointing. The firm was very late in its installation work - months after it promised. Its anaylsis of our gutters was unreliable. and its responsiveness in correcting its work was slow and required multiple calls and emails."

"They did the estimate and negotiate the price and provide the details. They were Very good excellent they communicate and detailed. Flexibility in architecture they were able to have a painter that paints an arch vent."

"Punctual, friendly, professional and thorough. Will be using them for future home projects!"

"They quoted half of the other two we got quotes from. Work was scheduled a couple weeks later and done in a day."

"Tech got the work done. Great customer service. A true professional. Would refer a friend."