Get matched with top tankless water heater installers in Spencer, NC

"Prompt, friendly service. Knowledgeable plumber that explained the problem and solution."

"Replace water heater with tankless"

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"Terry S and his assistant Dave D arrived on time, put down tarps in the basement to keep carpets clean, removed old water heater and installed new heater all before lunchtime. They simplified the water piping and cleaned up thoroughly. Both were extremely knowledgeable and courteous, and explained the temperature setting and recommended maintenance requirements. I will ask for them again for any future plumbing work."

"Rick was excellent. Our water heater died during a cold snap in January. We called another plumber, he tried to revive our old Navien water heater that was located outdoors, but it was beyond repair. The other plumber gave us an estimate to install a new water heater in our garage. It was way too expensive. We called McCoy, and he gave us a very reasonable estimate, given that the gas line had to be extended from one side of the house to the other. Rick listened to our concerns and objectives, and provided what we wanted. Josh and Taylor showed up and worked quickly and efficiently, and it was a long day at that. The new water heater is working very well, and we hope to have no problems during future cold snaps. The new water heater is a recirculating model and we have the wired remote located in the house. This configuration works very well for us."

"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"Did not go well. The brief plumbing inspection was something my husband and I do anyway. Turned on faucets and looked under cabinet to see if they leaked. The super deal cost $49 because it included a hot water heater flushing, the only real reason we hired them and paid for the “deal.” When time came to flush the heater, the nice young man said apologetically that they don’t usually flush heaters more than 10 years old because the sediment built up in the tank could cause clogs that they would not be liable for. Ours is 15 years old, so no flushing. I asked the young man to call his boss and tell him I didn’t feel I should pay for the flush that didn’t happen and THAT THE AD FOR THE DEAL DID NOT SPECIFY AGE OF TANK COULD PROHIBIT RISKY FLUSHING. The boss said I still needed to pay for the service call so I had to pay $39 for basically nothing since no flushing took place. The “inspection” took less than 10 minutes and as I said, consisted of turning faucet on and looking at pipe to see if it was dripping. I was taken advantage of by the boss. His ad was misleading or I would never have bought the “deal.” Angie’s List, you need to do a better job of vetting your “deals” to see if they are misleading!"

"Joseph was very prompt in calling back with an appointment time. Quick to give us a quote and always available for questions. He installed a new water heater in our home. There were a few minor issues with the install, but he promptly came back ASAP on a Saturday and took care of them himself. He is honest and a very good person to work with. Would highly recommend him."

"Mr. Lindsay was very accommodating in scheduling a time that would work for us. He arrived on time, assessed our situation, and make recommendations. He also checked our air ducts and the crawl space since we had a musty odor in the house; he determined that the air ducts and the water vapor barrier needed to be replaced, demonstrating the issues and explaining the problems that they would cause in the future. He was able to begin the work that day and finished the rest in the next few days as promised. He explained what he accomplished each day so that we knew what was finished and what work remained."

"Wonderful, very happy with all services. Will definitely call again. He has already quoted a tankless water heater for me"