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"Our outside faucet was damaged and needed replacement. Adam and his partner arrived promptly and provided a very reasonable estimate to replace the faucet. They kept us informed every step of the way, were quick and efficient with the repairs and left the workplace spotless. We chose The Pipe Doctor because they are a locally owned company with a spotless service record. We were completely satisfied with their service and would not hesitate to use them again."

"I do not have the bandwidth or verbal acumen to describe how grateful I am to Plumb Magic in general, and Andy in particular. I was spinning like I had one foot nailed to the floor when I called. Andy showed up, had me breathe into a paper bag (figuratively, of course) got me calmed down and pointed in the right direction. He suggested a trusted salvage service and went right to work. He went way above and way beyond to provide the best customer service I have ever been party to. He stayed with us until the county (ultimately responsible for my predicament) showed up to start repairs. I am already planning to call back after this mess gets settled to complete some long-put-off projects."

"Called him late Friday that our water supply was going on and off.  He asked if we could hold off till Monday and I told him surely as the water was working, but going.  He called SUNDAY just to make sure we were ok.  Told me a few suggestions to make sure the water stayed on.
Showed up on time and gave me a few options on repair and price.
Completed the job in the rain.  
Fantastic attention to running a good business and treating his customers fairly.
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"I had a pipe burst in the basement of our rental property, Flood Crew was referred by our realtor. They arrived quickly after the pipe was fixed by our plumber, demoed, and dried out the areas, even handled packing out our furniture and placing carefully in a pod storage while the work was being done. They did mold testing and made sure everything was safe, the best part was that they dealt with the insurance and we didn’t have to do anything."

"Great customer service and very professional. Quality material with an excellent finish. I will, without a doubt, hire for all of my home’s plumbing needs."

"Bekele did a fantastic job doing our fall furnace service. He recommended a compressor cover for the winter as well as a couple foam faucet covers to help prevent any freezing accidents over the winter. Have been a McCarthy customer for years and we continue to be very happy with their service."

"Mr Delgado has a natural instinct for restoring furniture to its optimal appearance. He is an artist. He repaired a pair of huanghwali northern hat chairs for me, and then I sent them to auction and they made $25k. He has restored a series of other pieces of furniture for me, and I don't believe it would have been possible to do better. He restored a Renaissance revival server for me, and I gave him its mate in gratitude. He picks up and delivers, all with an old-world charm that you no longer find in his business."

"Shawn arrive early and was very professional . My faucet was old and had some rust on pipes . It should have been an hour job , but due to my faucet it took almost 2 hours . Shawn did an excellent job and made sure everything was done to my satisfaction . I would highly recommend his services ."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"We called late afternoon and they came out that evening even though it was not an emergency. The work was completed quickly, and he took the time to point a pipe installation error from original construction of house. I will definitely use this company again!
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