Get matched with top kitchen remodel pros in Sprankle-mills, PA

"I was out of town at the time of this repair and never actually met Russ or his crew but Russ did a fantastic job of communicating with me via text and email. He sent status updates and photos of the befor and after. He also pointed out some issues left behind by the plumbing contractor that proceeded him and Russ went ahead and took care of those issues at no charge to me! I am very happy with the outcome and their above-and-beyond attitude and work ethic!"

"Contract Agreement Date: June 20, 2025 Parties: Keystone Remodeling and Restoration Services, DuBois, PA (Phone: 814-849-8490) and William & Shawn Johnston Scope of Work: Keystone Remodeling and Restoration Services (“Contractor”) agrees to: 1. Remove existing carpeting and install new flooring in approximately 1,700 sq. ft. of space. o Customer will supply the flooring materials. o Determination of whether transitions are needed will be made after floor removal. 2. Repair kitchen lighting at a cost of $50.00 per man needed. 3. Install a customer-purchased shower at no additional labor cost. Labor & Materials: • Labor will be billed at $75.00 per man-hour. • If Contractor supplies any materials, a 15% markup will be applied to the cost of those materials. • Drive time is charged one way starting at 8:00 AM daily. Estimated Duration: • Flooring installation is estimated to take approximately one week. Start Date: • Work is scheduled to begin July 21, 2025. Payment: • On June 20, 2025, William & Shawn Johnston paid Keystone Remodeling and Restoration Services a $1,500 down payment toward the project. • Project Update – July 7, 2025 • On July 7, 2025, Keystone Remodeling and Restoration Services traveled to Lowe’s to pick up the flooring materials for the project. Due to the flooring not fitting on the Contractor’s small trailer, William & Shawn Johnston arranged for a U-Haul truck to transport the materials to the residence. • Upon delivery, the crew from Keystone Remodeling and Restoration unloaded the flooring and placed it in the living room. Additionally, the Contractor assisted in removing items from the home and loading them into the U-Haul for the Customer. Project Update – July 21, 2025 On July 21, 2025, at 8:00 AM, Keystone Remodeling and Restoration Services entered the home of William & Shawn Johnston to begin scheduled work. The crew removed carpeting throughout the home, completed all flooring installation, removed the old bathtub, and installed a new shower surround. On July 25, 2025, Keystone Remodeling and Restoration Services returned to the home of William & Shawn Johnston to complete the remaining scope of work • Remaining Balance Due: $1,542.82 • Payment made via Check #640: $1,542.82 Final Statement: William & Shawn Johnston were informed by Keystone Remodeling and Restoration Services that this payment represents the balance due for all work completed as of July 25, 2025. Project Update – July 28, 2025 On July 28, 2025, Shawn Johnston received a phone call from Keystone Remodeling and Restoration Services. The Contractor stated that they had miscalculated the final total for the project and claimed a remaining balance due of $800.00. Payment was declined to make any further payment, stating that any miscalculation was the Contractor’s responsibility. It was also noted that the shower was not functional, as the material placed on the pipes had solidified, preventing proper use. Project Update – August 4–12, 2025 • 08/04/2025 – After using the shower, a leak was discovered. Shawn Johnston contacted Keystone Remodeling and Restoration Services to report the issue. • 08/05/2025 – Keystone Remodeling and Restoration visited the property to repair the leak. The crew instructed that the shower not be used for 36 hours. • 08/09/2025 – Upon resuming use of the shower, the leak reoccurred. • 08/11/2025 – Shawn Johnston called Keystone Remodeling and Restoration to report the leak. The call was not returned; however, a voicemail message was left. • 08/12/2025 – Shawn Johnston again called Keystone Remodeling and Restoration to report the continued leak. No response was received. Following the lack of response, Shawn contacted Angi List to report the problem and was informed of the process for filing a formal complaint against the Contractor. Complaint Summary: • Keystone Remodeling and Restoration was paid for work that included installation of a fully functional shower. • The shower continues to leak and is not functional. • The Contractor has allegedly refused to complete necessary repairs unless an additional $800.00—an amount disputed by the Customer—is paid. • The Customer believes this constitutes an attempt to collect funds not owed and is effectively being “held hostage” for payment. • The Contractor has not provided requested billing documentation from Lowe’s for materials purchased. Despite being paid a total of $11,262.82—well above the initially discussed project cost of approximately $8,000—the Contractor has: 1. Failed to deliver a fully functional shower, which continues to leak despite multiple repair attempts. 2. Refused to address the ongoing leak unless an additional, disputed $800.00 is paid. 3. Not provided requested receipts or proof of material purchases from Lowe’s. 4. Confirmed on July 25, 2025, that the account was paid in full, then later attempted to alter the final balance. ________________________________________"

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My family and I have nothing but fantastic things to say about Mark and Judy.  They both were easily accessible by phone or email, professional, and patient regarding the numerous questions I frequently put to them.  Mark was very straightforward with me, and worked hard to overcome the obstacles that popped up.  Bottom line- I was able to obtain a loan at a good fixed rate, and am very satisfied.  I would (and do) recommend them to my friends.

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"I didn’t have high expectations because I just moved in a new place. For 189 dollars, no one would do that. It was fine. "

"The crew arrived on time and finished the job in one day.  The work site was left clean and I was able to begin construction on my new shed the following week.
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"He's done some work for us, he's very thorough, very capable of doing work from top and bottom."

"Amanda was really very good!  At first I was very skeptical, thinking why did I pay money to just speak with someone on the phone about my kitchen remodel project... but after just a few minutes of her addressing some of the issues/questions I emailed to her earlier, I knew it was worth it.  It was very clear that she knew her business and she gave me several ideas that I had not even thought about.  I told her that I would definitely recommend her to friends and I will very likely use her again myself for my next home project!

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"The estimate was provided the same day they came to look at the roof.  The estimate was detailed and easy to read.  Gino kept me informed of all the steps and the work was completed on time.  Very professional.
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"Very friendly and knows the business in and out. Quality of work is amazing and always keeps it clean"

"Seth , Bill and their crew have done a wonderful job on our remodeling projects . They are dependable and have completed the work in a timely manner. We would definitely use them for other projects in our building ."