Get matched with top faucets, fixtures and pipes repair or replacers in Springfield, IL

We're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!

"The phone service center worker was polite and friendly.  The company confirmed the appointment by phone.  The plumber Jon came to my Godfrey residence exactly on time.  My dog (who seems to have a sixth sense about people's character) stopped barking as soon as I invited Jon in, and was calm.  Jon wore booties and even put booties on wheels of all equipment brought into my home to keep floors clean.  He asked many questions before starting and did a quite thorough diagnostic work up, explaining the various possible causes of the problem.  When most likely problem was found he took extra measures to ensure other problems did not coexist.  He was knowledgeable.  Before starting the job he showed me the cost from the company's list and reviewed written company standards including that all plumbers are licensed, must receive frequent training to keep up on their skills, undergo frequent drug screens, and carry $1 million in insurance.  He showed me that the company received an A minus rating from the Better Business Bureau and when I asked him to prove it he politely asked if he could use my computer and he pulled up the BBB site on line, showing me the rating.  He was thorough in fixing the problem and demonstrated to me in different ways how we could be sure the problem was fixed.  He left no mess.  He gave me tips on how to keep the problem from recurring and steered me away from unnecessary interventions that had been suggested to me by others.  When I had to leave to pick up my son from school he waited at my kitchen table for me to return.  He gave me a written guarantee that if the problem recurred to even a small degree it would be fixed for free.  He asked me to honestly critique my experience on the local. google. com site, explaining his company uses this feedback to improve services.  He was courteous and friendly yet professional.  He was kind to my son.  THIS is my new plumber.
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"Came to repair pipes leaking in my basement on a Sunday. No one else I called could do it or they never called me back. He contained 2 hours after I put in the Angie’s List request. Highly recommend him"

"Extremely well. I live a distance from my rental property, and I felt comfortable working with Marc by phone sending me before and after photos of the work he did. I found Marc to be honest, caring, easy to work with, reliable, dependable, and reasonable in price. My tenants and I are very satisfied with his work, and would not hesitate to hire him again."

"We installed new fixtures in shower and lav and replaced kitchen faucet. We’ve done a dozen or so remodels/rehabs. These folks were some of the best, if not THE best we’ve worked with. On time, plumber was professional and worked hard, kept home and workarea clean, and fair (not cheapest) price."

"The service call was placed on 12/10; vendor callled same day but was unable to respond until 12/14. He was prompt and declared the faucet was unreparable.. I asked if he could not try to repair but he said he cold not do that because if it din'fix the problem he could not replace the faucet. He stated that the replacement would not be exact but similar. My faucet had separaate lever for turn on/off but he said the replacement would probably be part of the sprout. We did not really appreciate this but he offered no probable favorable solution.. Not happy with response time but realize a close to weekend call caused this. Did not appreciate not even attempting repair."

"Casey did a great job and was very responsive to our requests for the customization of our deck remodel/expansion. We would definitely recommend him."

"perfectly done by young experts. Done quickly and efficiantly"

"For roofing, one, he was very quick to response when I sent him an email one evening, contacting him and asking for a follow-up call. He was very professional. They did really an awesome job. He did extra work. I did compare with a couple of people.  He was unbelievably more reasonable one when it comes to price."

"Takes a while to get ahold of them to get in system. I found them to be fair in determining whether to make a repair or replace. Very fair and reasonable, They are clear on what is and isn’t covered."