Get matched with top tankless water heater repair pros in Studio City, CA

"The Water Heater Company, â The Company With A Heartâ My 100 gallon hot water heater broke on Sunday evening. I immediately got on line and started looking. The first thing I saw was The Water Heater Company 24/7. I called and got a representative, after verbalizing the specifics of my issues, she promptly set up an appointment the next day from 3 to 4 on Monday. I was under the assumption that I needed a new unit and I needed it the next day. I only had Monday to rectify this issue. Tuesday morning an ill loved one was coming to be cared for all of November. The Representative stated that she would have her tech person contact me the next morning. I was worried. I had one day to acquire a 100 gallon Water Heater and have it installed, an unrealistic timeframe. While pondering my dilemma , I started thinking maybe a tankless water heater would work to replace the 100, gallon tank. I dialed the number back and got Anthony. He knew who I was and my issue and immediately gave me a very concise answer to why that wouldnâ t work. He then ask me a few questions regarding the problem. He stated that his company could probably repair the issue the next day. He had looked up the specs for my existing heater. The only issue was that the part for the repair was in another part of California. I relayed my timeframe regarding my Ill loved one. He stated that he would have the part couriered and they would be at my home at 1 the next day. They were prompt and efficient. I have never had a company take my issues into consideration and seamlessly rectify my issue with such compassion and professionalism."

"Very friendly and honest company owners. They suggested an electrician for connecting the Control-R module for our Rinnai Tankless Water Heater, rather than "faking it" and installing it without the needed expertise. They communicated well each time they came to let me know they were on their way. Will call on them again if I have any other issues."

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"Western Rooter to the rescue again! I had a small underground leak which appeared to be due to a bad sprinkler valve. A sprinkler repair company determined that it was not a bad sprinkler valve and thought it was due to a leak in the main water line. Daniel and Alex dug down to find that the leak was coming from a very old (at least 36 years) broken pvc line. After much testing and head scratching to try to figure out where the water was coming from, they decided to "chase the pipe." After much digging, they found that the very old broken pvc pipe was hooked up to a sprinkler valve that was buried 18 inches underground that had not been capped--only turned off. Roots from a nearby tree had opened the valve which caused the leak--crazy! The current sprinkler system has been the same one since we moved into the house in 1988. It took 36 years for the underground leak to occur!"

"This company responded quickly and provided excellent customer service. They were here in 24 hours, removed the old tank water heater and installed the new tankless water heater quickly and efficiently."

"Ok so this man Giovanni is a rare find. Read his reviews they are real reviews. I had a problem no hot water and we had a new tankless hot water heater put in 9 months ago. So did some research and as soon as I read Giovanniâ s reviews I stopped searching. The review of the son being concerned that Giovanni was going to take advantage of his older mother is the main review that sold me. So this is what happen, I called and spoke to Giovanni around noon. He was going to squeeze me in around 2:30. He had other appointments. So around 1:30 a friend can to my house and I told her about the hot water so she said let me see. She started going into settings and with a few clicks it started working. I then sent Giovanni a text telling him what took place. He called me I told him what my friend did and walked him through the steps. He said all was good except to take off always running and put on intelligent, which I did. So now the next day I get home from work turned on hot water and just warm after 5/6 minutes of running. So thinking there was still the problem I text Giovanni and ask if he could come and look at it either today or tomorrow told him about the warm water. He then text me back saying that the intelligent needs to relearn when we use water. He also told me to turn on hot water in few different places in the home. And yes he was right the water got hot very hot. It just needs to relearn when we use hot water. I have paid this man nothing, he talk me out of having him come to my house because he doesnâ t feel there is a need for him. He told me it could take a week to learn, and if I did have problems to call him back. WHAT A GREAT GUY. I kinda hope it does break just to meet this incredible man. THANK YOU GIOVANNI. Need to update this review because I did have him come to my house for a feew liitle things. He quoted my $1,595.00 for 3 didderent fixed. The reason why I am writing this is because after he started the work he realize that one of the issue I had didn't need as much work as he first thought. He removed $400.00 from my bill. He could have said nothing because the issue was in the craw space and I would have nevered known. That is a really great guy and an incredible plumber without a doubt. Would refer him to anyone and everyone!"

"We requested service on Friday afternoon, and were called promptly by Arthur. We made plans for him to do the work the next dayâ ¦on Saturday. He showed up at the scheduled time and had the job finished within an hour. I will call him any time I have a plumbing issue in the future."

"They responded the same day to my request. Ryan explained the options well. Two men were here for several hours and they even called the gas company to get more information on the incomplete combustion issue that the gas company found."

"Kenny was very helpful and explained everything very well. He told me about the rebate i get with tankless water heaters that other ppl did not when getting quotes. That saved me about a thousand dollars."

"Victor was awesome. You felt very comfortable with him. . He worked on replacing my water heater, finished and took away the old one. He's a Keeper for plumbers. Thank You Victor!"