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"H&H has been doing our plowing/snow removal for several years. When I first reached out to Justin with questions, I was impressed with how articulate, professional, and personable he was. I knew he was a young man because he had gone to Natick high around the same time as my children, so I was doubly impressed. That has not changed over the years, though most of my communications now are with Lauren, who is impressive in her own right! I don’t live here during the winter, but I rely on Justin and his team to take care of plowing and shoveling our walkways as usual. It’s always been perfect. I should mention that our driveway is not easy as it’s on a hill and snow must be dragged to the bottom. Plus the rock wall on the side means it’s impossible to plow completely and must be finished with a shovel at the garage bays. Not an easy assignment, but as I said, it’s always perfect!"

"Worst experience working with a contractor we have ever had. Lack of communication was astounding. Reached out to start the project on our tiny front lawn in June/July. Didn't start planting until mid October. Was told there were 5 jobs in front of ours. Ignored photos of exactly what we wanted. Finish product is passable at best. Would not recommend."

"I’m very impressed while working with the SRS Contruction & Landscape team. They showed up right away to assess my needs, listened carefully to my ideas, and offered helpful suggestions. Throughout the process, the team was friendly, flexible, and ready to accommodate my requests. To top it off, their pricing was more competitive than any other contractor I contacted. I highly recommend SRS Construction & Landscape for this smooth, professional and pleasant experience."

"Excellent! Exceeded my expectations. I hope to work with Leo and his crew again on other projects. I would recommend him highly for his skill, professionalism and courtesy!"

"The home office turned out great! Brent was very easy to work with and flexible/ open to doing the project in phases with some inspiration but not complete direction. I had an idea of what I wanted but Brent brought it to life. We hired Brent to install a desk from counter top and cabinets we purchased. We later had him come back to build in a bench and build in shelving to complete the project. The shelves and the storage/ filing cabinet within the built in bench add extra storage to our condo which is hard to beat. To say I am happy with the result would be an understatement, I love it!"

"I called on Friday morning and Junior came out to give me a quote that afternoon. I needed the work done asap and they were able to start the following Monday. They were all friendly, efficient, and professional, and now my basement walls look great! I would definitely use them again."

"Extremely satisfied with project from start to finish. In my opinion communication is always the key to all successful projects, DS General Services excelled in this area. All calls and questions were returned and addressed in a prompt response. Wellington DaSilva and his team were courteous, clean and professional. My wife and I are extremely happy with our new walk in shower and will definitely reach out to DS General Services for any future projects."

"I am delighted to recommend Vahe and his team at BAB. His architectural and design skills are truly outstanding. From the outset, Vahe impressed me with his thoughtful ideas and his commitment to working within my budget—always looking for ways to save on unnecessary costs for me without compromising quality or vision. What stood out most was his exceptional communication. Vahe consistently kept me informed and coordinated seamlessly with all parties involved: the condo HOA board, property management, neighbors, and the city. His proactive approach meant he often anticipated and addressed potential issues before they became problems. This contributed to it being a low-stress experience for me. Despite the challenges of remodeling a small, older urban unit—and my being out of state in a different time zone—Vahe and his on-site team were able to creatively and efficiently expand both the kitchen and bathroom and bring to life my dream of a charming little back bay condo. His professionalism, transparency, and warmth came through from our very first phone call. I immediately trusted him, and he delivered beyond expectations. I highly recommend Vahe, Carine, Luigi and the BAB team without hesitation. Their integrity, expertise, and dedication make them an exceptional partner on any project."

"Lester and his team did a great job on our bathroom remodel. He is very detail oriented: the insides of the walls were just as neat and clean as the final finish of the walls, tile, and fixtures. And he was very easy to work with. We hand built a custom cabinet to replace the old bathroom closet. For many contractors, having a homeowner perform part of a remodel could have been difficult for them. Lester took it all in stride and adjusted his workflow to let us do our part. We are very pleased with the final result. We recommend American Bath Works highly and would hire them again in a minute."

"The initial build went reasonably well. We did find problems which they did come back and fix. I noticed a railing support that was cracked. I was told that I must of done it, that was that. The plugs that cover the screw holes in the stairs are falling out. I looked for some at Home Depot, but couldn't find the right color. I still had Chase's cell #, so I texted him and asked if he could send me some plugs, and I would do it myself. No response. Tried again the next day, still no response. I'm not surprised. Aging the build was decent, price was higher than most. Now that nearly 2 years have gone by, and customer service should be anticipated, nothing. Never again."