Get matched with top window repair pros in Suitland, MD

"Excellent work. Fixed my windows with failed seals for a reasonable price and with quality workmanship. Professional and punctual."

"I contacted Eddie on Wednesday and the repair was done by Friday. He offered to come out same day but that didn't work in my schedule. He was prompt and friendly and was able to get the job done in a very timely manner even with a little curveball thrown in. I would definitely use Eddie again!"

"The install took 2 days which is what we were told before the work started. Everyone was great to work with and we would highly recommend them to anyone looking to have an egress window installed!"

"We got a number of bids from a variety of contractors. I'm glad we selected Premier. We fully replaced a couple of windows and just replaced the glass on a number of others. They do both things really well. The work crews are courteous, professional, and do high-quality work. They also left the house really clean, which we appreciate."

"Mr. Cooper was incredibly responsive to my request for a patio screen door repair. He was friendly, knowledgeable, and kept us informed throughout the process. The repair he performed on our screen door was EXCEPTIONAL and was promptly completed. I highly recommend him to anyone seeking a reliable and experienced window/door professional. I?ll definitely reach out to him again if I ever need another project."

Family owned business since 2015, licensed and insured.\nEither RESIDENTIAL OR COMMERCIAL Glass window&doors and sliding door repair , shower doors frameless or storefront installation and glass replacement , screens, mirrors or even table tops...\nDC glass technicians are available and on call 24/7 to provide you with assistance and help.\nThe glass we fit always conforms to the very latest American standards for energy and safety..\nOur mission is your full satisfaction.\nWhen glass , just give us a call

"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.  

We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.  

To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves.

Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.  

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"If you need a door repaired, hire Dexter. He was absolutely professional from start to finish, incredibly humble, and his pricing was more than fair. He diagnosed the issue quickly and fixed it right the first time without trying to upsell me on anything unnecessary. Honest, high-quality work is hard to come by—I will definitely be calling him again if I need anything else."

"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."

"I had windows installed and that went well. I also had repair of siding and that went well except a large portion of my front lawn was destroyed and no efforts made to offer to repair it. That was disappointing. Gutters were installed and that went well."