Get matched with top plumbing installers for a remodel or addition in Suwanee, GA

"I requested a HVAC tech come out to my home as my AC was not working properly. The tech recommended that I get a new AC. He told me he would have his sales rep come out to talk to me about the options I would have as far as replacing it. Their sales rep showed up. His name is Jimmy, and he told me all these great things about Bardi and their products. We came to an agreement of my buying a cheap HVAC system as I was trying to save money. It would cost me 12,000 dollars for the system. The next day April 5th, 2025 their install tech came out and installed the equipment. I was at work at the time, but I had a family member there. I returned home to find out the lower level of my home was not being cooled, and they had left part of my old HVAC system connected to the new system. It was a burnt up disconnect that should have been replaced and was a major part of what was wrong with my old system. Also they used a panel cover from my old system instead of new. I asked Jimmy to come and pick up the equipment which it states I have three days to reject the equipment in the contract. He expressed that I couldn't reject the equipment after it was installed. They had a tech come out the next day April 6, 2025 to fix the downstairs not working, and he fixed it. The next day it happened to be cold outside so I turned on the heat. No heat was coming out of the vents just cool air and the fan unit was running extremely loud outside. It was so loud it sounded like the fan unit was in my room on the second floor, so I turned it off. When I did turn off the fan unit made a horrible exploding noise. Once again I called Bardi and asked them to come get their HVAC system, they refused. Crystal the customer care rep is who I spoke with. She scheduled another repair tech to come out on April 12th to look at the HVAC system. I waited the entire day and no one showed up. I finally called and the receptionist told me it was their employee appreciation day no one would be coming. Monday I received a call from Crystal their customer care rep stating she text me and told me no one would be coming, but I never received that text. She scheduled another appointment for Easter Sunday. I stayed home Easter Sunday instead of going to church, and no one showed up again. I've stated each and every time I've spoken with someone from Bardi that I don't want to do business with them but they are basically trying to force me to keep their equipment at this point. This is by far the worst customer service experience I've ever had. These people are trying to rip their customers off basically. This should be illegal. I've reach out to get a lawyer to force them to remove their equipment from my home. Stay away from these people at all cost."

"This company stands behind their work I highly recommend them! We recently had our hot water tank replaced with a national brand; however, within 6 months the unit was totally out. We called them they showed up immediately and after it was determined that the defective part would have to be ordered and we would be without hot water for two additional days without hesitation they picked up a new tank replaced it no questions asked! Thanks, Carl, for all your professionalism explaining everything you were doing every step of the way."

"Had a leak in the house. First plumber came out couldn’t find anything and since it was Friday late afternoon said we’ll call you Monday to try and find solution. Mike from Wet Works called came out after 5:00 pm and not only found the leak but repaired the leak even going to Home Depot to get the correct piping since my house has old pipes. Exceptional customer service went above and beyond fixing the leak."

"Brian and Konner executed the water line flawlessly from start to finish. They were punctual, knowledgeable, professional and friendly. I highly recommend Greenlee Plumbing in Gainesville, GA."

"The price a little bit high. but besides that all good"

"They have done an excellent job."

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"The latest visit diagnosed a failed ignition valve which needed to be ordered and replaced. They arrived promptly, assessed, diagnosed and ordered the parts immediately. It only took a few days for the parts to arrive and they were able to schedule me in for the service call. The first technician was able to maintain the ignition valve until the new part was available, which was directly responsible for heating my home. The second technician installed the part and was able to assist me in some technical updates on the app and digital thermostats. I learned so much from Michael and appreciated his knowledge and patience. He also fixed a safety issue on the second level and adjusted the air flow for the system. The system sounds so much quieter. It was a warranty issue with no cost."

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."