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"Signed contract today, same day as presentation, saving an additional 10%. Installation estimated at 8 weeks. Installation by Andersen of their products provides extended warranties that other installers can't provide. Complete full service from permit to installation to warranty calls all by Andersen. They provide financing if needed too. Extremely professional and knowledgeable design consultant."

"Surprised they are still in business with the absolute failure of our window order, installation, and follow up. A 2-day window installation took over a year to complete. And that isn't even speaking to the lies, excuses, and lack of communication from them. We have a stack of printed emails, text messages, and documented phone calls detailing every lie, waiting weeks for updates and having to contact them, telling us windows/doors were ordered when they were not, being told our replacement window sash would be delivered in August and not hearing from anyone until November, receiving the wrong window sash, reordering it and waiting yet again for the correct item to be sent by Champion Windows. And, for the stress and aggravation, they offered us two $200 gift cards but only if I signed away our right to leave honest negative reviews. Would NEVER recommend them. In fact, I will steer everyone away from them."

"Stay away from this company. The sales guy will over promise, while the installer under delivers. Fascia board and flashing were incorrectly installed on my front porch, causing rain to drip between the back of the gutter and fascia. Then I was told, it's the best they could do. They also installed new gutters over rotted wood, after I asked both, the sales member, and the installer to replace the rotted section. I'll be correcting these issues on my own since the company refuses to stand behind their work."

"Working with this company was a nightmare. I will stick to the worst parts, to save myself some time and energy on this reviews which I feel I must leave, in hopes that I save someone else from having to deal with them. The second the contract was signed, they hung us out to dry. The schedule went 7x the quoted time, and we had no support from anyone at 2FL. We were told they would be finished in one week, but this job took over 7 weeks. There was no outside reason for the job being delay no material availability problems, etc. The crew just showed up around noon everyday and left around 3 pm (or sometimes did not show up at all). We had to push back multiple other jobs to account for 2FLs delays. Some jobs we could not push back, and the other crews had to come in and work around 2FLâ s constant worksite mess. Tools were everywhere, insulation and sawdust were left to sit on the floor for weeks at a time, and open cans of stain and half-used caulk tubes were strewn about until the very last day. After informing 2FL of our issues, the owner (Terry) fired the two people working on our job. I found this out because one of the crew texted me to say and your email to my boss just got us fired Terry told us he would have a new crew on our job that could finish the job in 2 days, and assured us that he would d take care of us. Then the Friday before work was to start again, the original crew texted me to say and All of the other crews are slammed, so unless you wanna wait, you are stuck with me. Cya Monday and We tried to call the owner about this, and he never called us back. Instead, the crew called us again and said and Terry told me to call you and We were not pleased with how this was handled, but we thought it would all be over soon, so we swallowed it and moved on. Weeks later, we were still having problems. This time, with schedule and work quality. We called the project manager and insisted that he come see the work, and he came over. He agreed that things were not great, and told the crew to fix the crooked window and sloppy trim work. We were fine with this solution, but the work kept dragging out, and the crew kept telling us "It will absolutely be done today and After more than a week of excuses, the work was still not done, and we were up against a hard deadline with our flooring install starting. I called the project manager again, and he had an admin assistant call me back instead. They told me the would get me taken care of, but I never heard back from anyone again. No one came to do a final walkthrough of the work, or even call to check on things. The first call we got after all of this was just another call requesting final payment. When the job was finally complete, the crew left the place a mess, and with incomplete work everywhere. We had to scrape up the junk all over the floors ourselves, and then hire another crew to come fix the interior drywall and exterior siding work that was left incomplete by 2FL. In short, I am so glad this experience with 2FL is over, and I would not advise anyone to work with them, for any reason."

"Lake Washington Windows and Doors provided great service and product. Big thanks to their sales team and install crew!!!"

"I called HarleyExteriors to get a quote on 3 windows and anew sliding glass door with a pet door in it. From the gentleman who sold me on the products, to the gentleman who came to take the final measurements, to the man who scheduled and ordered all the products I could tell that this was an exceptional company. The crew arrived on time and got right to work and were done in a good time period. They had me come to inspect the finished product and made sure I knew how to work the locks. While they were working the gentleman who had set everything up for the job stopped by the house to check out the work. When they were done the area was cleaned up and everything put away. I am really impressed with the whole process and then the President of HarleyExteriors called to make sure I was satisfied. As I continue to replace my old windows I know that I have found the company who will get my business."