Get matched with top window a/c unit service or relocation pros in Taneytown, MD

"Everything went very smoothly. Doug Bamford was quick and efficient. He managed to arrange a minimum out-of-service time. He also noticed something that was out of code in the original installation and put it right with this work. I recommend his work."

"Excellent service from Ben and Justin. Professional, prompt, and courteous. Explained what needed to be done and the reasons why. Will continue to use their services. Carole Smolinski"

"Had my A/C unit replaced by Holtzople, Shane, Eric and Braxton were the technician onsite for the work. What a breath of fresh air! Extremely. O potency, customer service, and efficiency. Today when, customer service to be a buzz word this company lives and provides it! Will totally use the again!"

"Was looking for a company to service/maintenance. Called them and shared my concerns. Scheduled and appointment within 3 days. Technician was polite and professional. Could tell he knew about AC unit and his profession. Fair cost/pricing Highly recommend."

"Henry and John provided the service and were very professional. Although they arrived a bit later than expected, the inspection was performed efficiently and completed well within the one hour I had expected it to take. I had been remiss in replacing my filters and Henry explained to me why it is important to change them every three months. Knowing the possible consequences will lead me to be more responsible in the future. My A/C unit is installed in an attic and even though the ladder I provided was rather short, Henry said not to bother getting a longer one and made do with what I had provided. John volunteered to carry the ladder back downstairs and carried the longer, heavy wooden ladder out to the yard for me. I was also pleased that both men put on shoe covers to walk through my house. In sum, the service was carried out professionally and cordially and I would definitely use their services again."

"Our furnace finally bit the dust after 25 years of faithful service. I had TriState do several small repairs and maintenance on it over the years, and they always did a good job. So, when the last service rep told me it was finally beyond repair, we consulted with Comfort Specialist, Darren, who isn't just a salesman, but previously installed and repaired HVAC systems. He took lots of measurements, inspected the old unit and the runs to the outside and upstairs. He took his time making calculations and offered us several options on a new system. TriState uses Daikin furnaces, which are rated in the top 5 furnaces for dependability and efficiency. The price, I thought, compared to my two other neighbors, who also recently purchased new systems, was even lower than I thought it going to be. In fact, my neighbors paid more (by thousands) and have a smaller square footage footprint than my house. We've had the unit now for over a month, and so far, it's great. It is a one-zone system, yet the upstairs will only vary by one or two degrees. This is much better than the old unit. We're hoping this small variance in temperature will also apply when the AC is on in the summer. The installers were very professional, arrived on time and completed the work in a timely manner. I would definitely use TriState again, and will rely on them whenever I need service."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Initial contact with the office to schedule and purchase the "deal"  (3 guys for 2 hours and a 16' truck) went smoothly and found the two employees who helped me on the two different calls I made to be polite and helpful. I got a confirmation call at the end of the week for my SUNDAY move date, which was good.  Our move was scheduled for a 12-2pm window. I was told I'd be called when the movers were on their way. At 1:45pm, fifteen minutes before the end of that window, I called the office to make sure everything was still happening. I was on hold  because "customer service was helping other customers" (or something like that) for several minutes and then it went to voice mail.  I called about every 30 minutes thereafter, hoping to get through to an actual person but realized that it was Sunday and clearly nobody was in the office. So, we just waited and hoped they would eventually show up. We had worked hard to pack and organize everything and needed it moved.  At 5:06pm I got a call from the driver saying they were on the road from the last job and would be there at 5:45pm, if that was still ok....nearly 4 hours after the END of my window. We needed to get it done, so told them to come! The 3 men were polite, efficient and did an excellent job. They weren't exactly apologetic nor did I receive an explanation for why I wasn't given a courtesy call to say they were running late. But, at that point, I just wanted to get the work done and I wanted it done in my 2 hour pre- paid time, without going over, so I didn't want to engage in a discussion about their lateness. I really have nothing but good things to say for the work they did, but I sure find it unprofessional not to give the customer a call by the end of the scheduled window to say  that they were going to be late.  I said in this review I'd use them again, but only if the work being done was on a business day, so that I could call the OPEN office to get help if there was a problem. The cost was very reasonable, the men were polite and efficient, so even with the lateness issue, I'd probably use them again for a similar job. 
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"BGE Home beat the nearest competitive pricey a couple of hundred dollars. Their representative knew what he was talking about. He, and the crew that replaced the unit, were on time. The crew worked quickly, replacing the whole unit in a few hours. They respected our home, offering some alternatives for a plant that might have to be moved to allow access to the outside unit. The rep even offered to loan us 2 window air conditioning units free, because our unit had to be replaced in the middle of a heat wave and it would be a few days until they could replace ours. (We did not take advantage of this offer, as we were going to be out of town anyway in the interim.)"

"I have used Continental Services for many years.   They are always on time, friendly and knowledgable.   My system is 17 years old and I plan to use Continental when it comes time to upgrade to a newer system.
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