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"The plummer forgot to take off the wrapper inside the water tub before leaving. I had a small flood and had to figure it out myself after he left. The cost was $185.00 per toilet for a total of $370.00 to replace the flushing mechanisms. After he left, I was told by my VA Medical Center home worker I was taken for a ride."

"Within the last two years, we had used Proserve to repair our fridge and our hot water tank.  I had been very pleased with their staff, services, and fair pricing.  When one of our upstairs toilets stopped working, I decided to call Proserve to try their plumbing services.  I am extremely happy I did. 

Sam and his son, Marshall, were sent on the call to our house.  I love these guys; they are the reason I did all these plumbing projects now.  They listen to what I want and suggest repairs that are functional and aesthetically pleasing while trying to keep my costs low.  They are extremely neat and clean up after their work; true professionals.

We bought our home, a foreclosed house, about two years ago from FNMA.  It was built in 1998 and the plumbing had not been updated or well maintained.   We knew it was time for plumbing updates and repairs. 

Toilets and Flanges Replacement: They only charged me $200 per toilet replacement which included labor and the actual toilet. I have seen other plumbers advertise $190 for just the labor and you provide the toilet!  These are nice standard low flow toilets, which flush adequately with just one flush. 

Of course, the flange replacements were not included in the $200.  They cleaned and disinfected during each step of the repairs.  Sam came on a Wednesday to do the estimate for the toilet replacements, and was able to come the next morning to do the work.
Outdoor Irrigation Pressure Regulator:  They replaced the pressure regulator for our irrigation system which had cracked during the winter.  They emphasized we should get an insulated cover to use during the winter months.

Roman Tub Faucet Replacement:  When the faucet handle of my Roman tub fell off, Lowes and Home Depot told me that I would have to remove the entire tub to gain access to the pipes or I would need to try to repair the old faucet by ordering parts from Moen.  I put this repair off for months.  When Sam did the toilets estimate, I asked him for advice about the Roman tub.  He noticed that the toilet closet was behind the Roman tub faucet.  He said he could cut into the toilet closet wall to access the Roman tub?s pipes and then put in a removable access panel so we could always have easy access to these pipes.  I liked his plan so we did it.  A few months ago, I put new faucets in the sinks of this bathroom.  Sam took photos then found me a Kohler Roman tub faucet to match the style of the sink faucets.  He created the access panel with an attractive removable cover and installed the new faucet; looks great.

Replace Kitchen Sink and Faucet:  This was a tricky installation as we have ceramic counter tops and I wanted a bigger deeper sink.  Sam and Marshall had to cut the ceramic tile, rework the under-sink plumbing, remove and reinstall the garbage disposal to
fit the larger new Kohler stainless steel sink into the cabinetry.  They did an amazing job that looks beautiful.
I am extremely pleased with the quality of work, materials, and fixtures that Sam and Marshall of ProServ provided me.  I think the pricing was fair for the amount of work done and the quality of the toilets, faucets, and sinks.  I plan to use their services again. I have already suggested my mother-in-law use them for her future plumbing repairs and would recommend them to my friends."

"Rudolph arrived on time and was prepared to work the full day if needed to complete our projects. He has integrity! We had a laundry list of items to be repaired, and he let us know for several items on the list that we should hire another provider to complete the work. Some things he said he could do, but wouldn't do it as well as another professional. He even went so far as to provide us recommendations for who to call for a couple things (custom door weather stripping & ceiling fan repairs). We will be hiring him again later this year to repair and paint our fence/gates as well as install casters on a cabinet. The only reason I gave him a 'B' for quality was because one of our chair legs was repaired with a gap where there shouldn't be a gap, so the attention to detail on this repair faded. The quality of that work was not on par with everything else. He has promised to deliver puddy when in the area next since re-doing the repair may damage the chairs thanks to the wood glue. The wood glue overflow seemed excessive to my husband, but I believe that is normal and we were able to remove it once dry. The other 'B' for professionalism was regarding cleanup - which is one of my pet peeves with contractors. The keys to my back fence gate (which includes a house key) were left in the gate unattended during the day, and not returned at the end of the day. There were extra pieces of the chicken wire which we had to throw away. And the old chicken wire was thrown away in our recycling bin instead of trash bin."

"Gerson was efficient and his team were polite and professional. I would use them again. I am recommending them for our new management team who will be renting out the condo. Thank you Impact Plumbing. You are great. I was glad to have found them on a random search through Google."

"Mike was very responsive to my questions and emails /phone calls were returned no later than the following day... Once I decided on my sink and quartz slab, the work was done within a couple weeks (this is a very busy time for remodeling) I love my quartz countertops and sink... The workmanship is excellent and very impressed with the speed and neatness the demolition was done (vacuumed as demo was being performed) and debris hauled away... I would definitely ask them to do my bathrooms when i'm ready!"

"Mark and his crew were great. We needed a door frame repaired, crown molding, and door handle/bolt replacement. Work was reasonably priced and they completed the work in a timely manner. I appreciate that they cleaned up afterwards as well. I will definitely use them again for home repair."

"I have used Hague in the past and have always been pleased with the results. Plumber is professional and helpful in discussing what needs t be done."

"He quickly installed the new equipment. The solar water heater had been making strange sounds and the lights on the control panel had started rotating constantly. I asked him about it and he examined it and agreed it seemed to be acting strangely. He said he didn't know a lot about solar water heaters but would look it up over the weekend and come back to take another look. He returned today and figured out the problem at no charge. He is going to order a new pump to replace the defective one. While he was here he saw me and my two adult children attempting to move a very heavy awkward piece of furniture, He jumped right in to help us. He spent about 30 minutes here and didn't charge me. He has made me a loyal customer and I will use this company anytime I have a future plumbing issue. I'm not easily impressed but the service was impeccable and Edgar was very professional, polite, helpful and genuinely nice."

"I had the cold water pipe re-piped in my house.  So what the plumber had to do was, since all of my water pipes were buried underneath the floor, they re-routed my pipes up along the walls and in the attic and down along the walls to the various fixtures.  they put about 12 holes in my walls and my ceiling.  When he was done it blended in with the walls and ceiling perfectly.  No one would ever know that there were holes there.  He did it all in one day.  He did a great job.  He was very courteous and he cleaned up everything.  When he was done you would never know that there were some repairs done.  He didn't leave a mess or anything.  He was very good.  The quality was excellent.  I would definitely use him again.  He arrived on time and he did a lot of work.  To patch up those 8 holes I thought it was going to take a couple of day but he did it in one day.  He had a crew of 2 including him."

"Excellent.  From the first moment I met Bruce (where he did a free estimate and was extremely professional and detailed) to the completion of the job, it was very easy to do business with this company.  Both Bruce and his office manager, Trillian, are highly responsive to phone calls or texts.  The work was done flawlessly and as promised (ceiling was resurfaced and painted, as though he wasn't even there).  I'd like to see Bruce or Trillian call or text each day with an update on the progress of the work, rather than me having to call them, but that's a small piece of feedback in the larger scheme of things.  Overall, this is a first-rate service provider.
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