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"One window had bad wood around the frame. When we mentioned it to the contractor it wasn't addressed, and they installed the new window anyway. In Addition, on the same window the lower left corner of the window frame is loose and needs nailed back in."

"Jim and his crew chief Tim were meticulous and thorough. Tim devoted time to the smallest details and made sure we were pleased with the work product. Tim monitored the subcontractors to make sure they were doing exactly what we wanted. We are extremely pleased with the finished work and highly recommend Jim Maxwell and Tim Jones! "

"When they made the appointments and time they were on time or called ahead of time to let us know they would be late and what time they would arrive. The installations of all our windows was done with top craftmanship and integrity when they finished the job everything was cleaned-up and taken away just as they had stated. We would hire them again and recommend them."

"This was my first time utilizing Angi and it was an awesome experience. Daniel was personable, knowledgeable, and responsive. He did an excellent job and I would definitely recommend him. "

"Jeremy and his crew did a great job replacing all the windows in my house. They did a great job of cleaning up after completing the installation."

"Took a bit of time for the windows to be made but install was right away after that. Install crew were amazing, courteous and kind. Dry informative and actually knew what they were doing. Even cleaned up after themselves."

"McDaniel Window and Door has been locally owned and operated in the Shoals area for over 47 years. Under the operation of Mike McDaniel, the company had a well-known reputation for good quality product, installation, and customer care service. When I chose McDaniel for my recent installation, this is the man and the company that I thought I would be doing business with. I was wrong. Mr. McDaniel is no longer involved in the day-to-day operation. Now it is being run by his stepson Woodard F. Watkins. Mr. Watkins is the co-owner, Vice President, and Salesperson of McDaniel Window and Door. He “personally” handles all aspects of your order from start to finish including window measurements, estimated quotes, order placement, shipping, scheduling, and warranty issues. I wish that I had known this beforehand and had done my research, not only into McDaniel Window and Door but of Woodard F. Watkins as well (complaints, reviews, ect). Because if I had known then what I know now, I would never have entrusted my project to this man or to this company. My personal experience with Mr. Woodard Watkins and McDaniel Window and Door was one of delays, poor communication, conflicting information, poor customer service, and a poor-quality window installation. After what I experienced and the way that I was treated by Mr. Watkins, I would never recommend doing business with McDaniel Window and Door to anyone. I trusted that McDaniel Window and Door would do a quality install and treat my home with respect and care. A decision I deeply regret. I put my faith in the wrong company and the wrong man. On September 8, 2023, I placed an order with Mr. Watkins for installation of 10 replacement windows at a cost of $8275.00. The lead time for the windows Mr. Watkins quoted me was 3 weeks. Thirteen weeks later, on December 12, 2023, McDaniel Window and Door installed eight of the ten replacement windows. Two windows were missing from the order along with 3 window screens. On December 14th and 16th, I contacted Mr. Watkins to address problems with the installation and that I was not happy with the final product, the quality, or the service that I received: 1. The installers left debris in my yard such as insulation, glass shards, wood, and plastic. They failed to use drop cloths and protective footwear as I was told that they would when working inside the home. As a result, there was damage to my hardwood flooring (chips, scratches, black sticky residue stains). 2. All eight window frames are bowed or curved at the base of the frame. I feel this is a result of strain from improper fit, poor installation, and incorrect measurements. 3. Dented Damaged areas on some of the frames 4. Water Leakage at the base of semicircular transom window I have continued to reach out to Mr. Watkins to request that the window frames be repaired, replaced, or refund in full. It has been over two months since my installation, and the remaining two windows still have not been installed nor have the problems with the window frames been repaired or replaced. I feel this is a breach of contract and failure to honor the warranty. I have asked for a full refund at this point, which I have not received."