Get matched with top window repair pros in Townsend, DE

"Josh, the representative from Basement Gurus was outstanding! We had experienced a water issue in our finished basement. Josh thoroughly examined the interior and exterior of the home and determined that the leak might be plumbing related. Josh could have very easily exploited our ignorance and suggested a solution purely beneficial to his company that may not have addressed the underlying cause of the problem. Instead, he demonstrated his integrity by realistically assessing the situation even if it would jeopardize the sale. This is commendable particularly in this era where cutthroat business practices are commonplace. I highly recommend Basement Gurus. They are fortunate to have an employee like Josh who exhibits concern for the customer at such a high level. "

"Great job"

"Very well. Sunny's Services not only moved our new stand up freezer into our house, they removed the old one AND all the packing materials from the new one. They even advised us not to plug in the new one for a couple hours because they tipped it when they moved it. They were on time, courteous and the price was very reasonable."

"I first had windows replaced by this company, and later had my roof and gutters done by them as well. I paid two to three times more than local quotes mainly because of their heavily advertised ?lifetime transferable warranty.? The window was installed first. When it later had a simple closing issue, they pushed the service appointment out to April or May. I ended up fixing it myself. Two years after the roof replacement, this winter I noticed wet spots on my ceiling and wall, and even wet carpet ? something that never happened before. Again, they scheduled the inspection for May and said they were too busy to come sooner. That makes the warranty feel meaningless when you actually need help. The sales pitch was impressive, and they clearly invest heavily in marketing. But based on my experience, the warranty service has been very disappointing. If you are choosing them mainly for the warranty, be cautious."

"To start, power home remodeling(PHR) came at a completely different time than that which I had signed for to start the roof. Next, I believe they put the wrong color roof shingles on, and when I asked for the sample of the two roof shingles I had initially deliberated over,the pictures never came. The workers left debris all over my yard, including hundreds of nails. Part of this was because they did the work with a foot of snow on the ground, which I would never allow again. Also, outlets, wires, and a radon mitigation pump were left exposed to the elements and it did in fact rain before the workers came back. The workers also showed up again for a time other than that which I had signed for when insulating the roof. It is my belief the company is too big and the details go unaccounted for. The end result is very attractive, but I think you can find a company more responsible and certainly much less expensive than PHR. No, I would not recommend them to anyone else. Windows not done."

"They showed up on time and the work was completed in about 1 1/4 hrs."

"So very happy ..The whole process was explained thoroughly and when I had additional questions, they were all answered. I am very pleased. Installers arrived early, they were professional and courteous. As for field manager Joe, well he was on top of every step of the process. Made this investment ?"

"To begin with the salesman told us most of the work would be done outside. Also the molding did not have to be removed. This was all wrong information. They did most of the work indoors. They did not put anything down on my runner or my wood floor. My runner and floors had to be steam cleaned. They destroyed the molding around the windows. The caulking is horrible. They were supposed to send us a survey. It was never sent to us because they knew we were not happy. No one from the company contacted us to see how things went. We have to call a finish contractor to replace the molding. This is not acceptable. I do not recommend this company. "

"Great experience from the inspection of the issue, the estimate and the speed the job was scheduled and completed. Would (and already have) recommend to friends and clients (I'm a realtor). We had an engineer friend look at the solution Alex proposed for the job and he said this was the correct fix for the basement unlike a solution proposed my a different company. Thanks Alex!"

"They were great!"