Get matched with top basement drainage channels installers in Troy, MO

"Quackers was the 2nd vendor to review the problem. The first vendor proposed a much more expensive solution. Quacker's saw that I did not have a sump pump in my sump pit so they proposed that this be the first step to fix the problem which so far is working. He also advised me to run new drainage tile away from foundation near where the water entered the basement."

"I had a sump pump installed (fall 2022), along with drainage channels and a moisture barrier in one of corner of my basement. The sump pump has a battery backup system too. Install was done very professionally. They worked with me to finance the project through a 0% loan which was a nice feature. There was an issue in spring of 2023. They came promptly, diagnosed a bad pump and replaced free of charge. Recently the pump alarm kept going off intermittently. Got a repair tech scheduled to come out same week. He found a issue with how the alarm was placed and replaced that part. Both times that I had issues, thetechs were very knowledgeable and informed me further about how the system works. I would highly recommend this company for water issues."

"Everything from consultation to install went great."

We are Erick and Rylie\nBringing quality work and focusing on the customers wishes is exactly what we are here for. \nThanks for being here!

"We set up a time for them to come out and apply their coating. The technicians Jeremiah and Matt called when they were in route and gave an ETA. They arrived and we went over the project and they got started. The worked efficiently and completed the job in a timely manner. Would hire them again."

"Five years ago my wife and I had our house pierced. We thought the company was reputable and would stand by their product. We had over 25 piers installed. However our basement foundation continued to settle. We thought we had a lifetime warranty. At least that's what the salesman told us, but when we called him back out the company could not stand by it because it was an act of god that their product failed. We called Advanced Foundation Repair and Replacement. Frank Matyiko came out the next day with a structural engineer and they concluded that the only fix would be a new basement. They cautiously demolished our old foundation and hauled it away. We have a new 9 foot basement. We wish we never paid for the piercing originally. They provide service for the smallest foundation to the most radical job imaginable. Great job guys!!! <br />"

"They were excellent. On time, professional, easy to reach. And this is the third time we hire them."

"Casden was incredibly professional and thorough explaining the contract and the layout of the work being done. The workers were very efficient and did a fantastic job."

"I called many companies to get estimates to stop water from coming in to my crawl space and then onto my new carpeting in my basement. All companies wanted to put a sump pump in the basement in the crawl space. I feel that this is a band aid for the real issue. Yes this would solve my problem but why let the water come in and then pump it back out. Crain General Contracting wanted to do the work performed on the outside and put in a sump on the inside. Most other companies only wanted to do work on the inside. I called and talked to Bob about it and he said yes I could do the work on just the outside and that should take care of my problem. So he gave me another proposal with just the work on the outside and a caution that it will cost more later on down the road if I need to put a sump in. This is understandable, since they would have to duplicate some work they already did, but I was willing to take the chance. So I proceeded to have the work done on the outside. Hey did a great job overall and I would recommend them. They did exactly what they said they would do and there was no games involved with price."

"It has taken me almost 2-years to write this review, so I hope they have improved. My experience was awful. It had been a very rainy May and the basement kept getting water in it. I called Helitech and a competitor and both were really busy. Chose Helitech because they could get there sooner. Salesman promised me they would start the work in about 2-weeks -- work wasn't done until late August. I was told they had a big job at a nursing home that had to be done first. My job was not a minor cheap change but $5,000 and not one I thought would be put on the back burner. The people in the office were just about nonexistent; I'd call and leave messages and they were never returned. Just terrible customer support! The actual work that was done was good. And while the team of workers were nice, I had proof that they had gone through some of my things in the basement. I found one of the items upstairs proving they had moved it. The whole project put me behind three months of putting the house up for sale and left me with a bad taste for this business."