Get matched with top in Tuckahoe, NY

"Excellent service. I cannot say enough good things about Xavier. He was on time and when the problem was a leaky faucet, he came back again when I had the new faucet to instal it. A very professional outfit and great service. I will surely be calling them again if I have a plumbing issue at my apartment."

"We called rapid repairs about our broken water heater.  Elly came over and quoted us a price that was very reasonable compared to other plumbers we called.  After we agreed on the price, Elly went to work.  By that afternoon we had wonderful hot water again."

"Amazing service! I’ve tried several different companies in the past and KTG is the best one. Apartment is super clean and they are quick to response and reliable."

"D&R did a fabulous job. They installed three ceiling fan light fixtures in rooms that had no existing wiring, installed an electrical outlet, and repaired a hallway light fixture. The work was done efficiently, and the electricians were friendly and professional."

"Beautiful work and attention to detail."

"Simply put: Mark is a true professional and a good man. Something in short supply in the service industries today. Let's start at the beginning: We bought a house very recently. We knew there may be an issue behind the shower wall, but had no idea how bad. Turns out one of the pipes leading to some side-wall jets was leaking. Water was coming in at the base of the wall in the shower (through the grout). I hired a plumber. He wanted $800 to cap the pipe and would not fix the wall after busting through. I settled for a disabled handle so those jets could not be turned on. He did a couple other jobs on our list, but failed to do one and left another incomplete. For a month I asked him to return. Around that time, the disabled valve failed. Water went back into the leaky pipes and started coming through the walls again; this time in a different area, because I had sealed up the leaky area when I thought there would be no more water going there. Stupid, I know... but the plumber came back and saw water in a new area and never surmised that it may be the old problem, now getting worse. In the process of trying to solve a "new" leak, he broke another handle's volume control valve (which I had to run to a plumbing parts supply store to buy and replace to stop a new leak created by the broken valve) and did the worst, sloppiest putty sealing job I have ever seen on the temperature handle, believing that a loose handle was allowing water behind the wall and that must be the new leak. He was here for over 4 hours, didn't properly identify the leak, broke a valve and refused to replace it saying finding the right part was a pain, and completely slathered up a wall with caulk leaving an unsightly mess. Time to find another plumber. Enter Mark. I found him online that night and sent a note. Within minutes I got a text from him, very cordially saying 'thanks for the email, let's chat tomorrow. The next morning, we discussed - in detail - the ongoing situation. I texted him photos of the shower to explain the multiple jets and handles and where the leak was coming from. Right off the bat he complimented me on the thorough explanation and photos. Far from the other plumber that treated me like a nuisance, refusing to return to complete the original job. Our estimate visit was set for the following (next day) morning, but he came over after hours later that evening. He spent an hour with me -at the end of a long day- just trying to identify the leak source. The next day, I contacted the previous homeowner and he drew a diagram and explained where the piping lies behind the walls for these jets. I sent the image to Mark and he knew exactly what to do. We discussed together and both agreed on the solution. He came over the next day to work and was done in a few hours. He also brought his tile guy who put my walls back together, and even came back on a Saturday to finish the grouting! Well, turns out that the pipes were only half the problem. There was also bad grouting everywhere that was absorbing water. In the end, I hired a contractor to strip the walls back to studs and rebuild the entire shower. When the walls were gone, Mark came over as a courtesy to check all the now-visible pipes. He had remained in contact with me throughout the situation and came back one more time to make sure everything was solid before rebuilding. That is the mark of a true pro. Now, a couple months later, we found a new issue in our Kohler Hatbox toilet. He came over, diagnosed the problem, helped me order the right part on the phone, and is coming back to replace the part once it arrives. All components of this toilet are UNDER the bowl! It is not an easy task to get in there and it is dirty – but he did it with a smile. I leave this longer-than-average review to tell you that I have had a horrible experience with a problem left to me by the previous owners that was mishandled, misdiagnosed, and made worse by the first plumber… and then I found Mark. Too many people in the service industry just show up to do a job and don't care. They don't care if you call them again. If you don't, someone else will. Mark has chosen to go a different route, striving to build a happy client base for life. He will take his time, talk to you, explain the problem, and then fix it. Properly. And if it isn’t fixed, he’ll stick with you until it is. He also works with phenomenal people that are there to make things look great again, after the dirty job is done. Mark is a master plumber and has worked - literally - all over the globe for 20 years. New York is so lucky to have him now. If you want a true professional that knows his stuff, will respect you - AND give you a fair price, this is your plumber. If you want a jerk to come over, do a half-*** job, then ignore you for a month and return only to make a problem worse, I know another guy."

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stripped the black lacquer, sanded, repaired any water stains and refinished with a lovely walnut stain and sealed the finish.

absolutely beautiful and impeccable work.  everything  and everyone was very professional and courteous.

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"Amazing! Very helpful and clever, took care of everything with no mess or fuss. He fixed our falling off cabinets, repaired our kitchen sink, and our running toilet. All in no time!"

"Prompt and attentive services provided by Elite Plumbing. Lindon was very responsive, effective, and able to get the job done in a timely manner. I definitely will be using them again in the future!!"

"They are certainly a full service shop and great family operation. Cathy was great to work with on layout and design and Steve kept the job moving on time and with high quality. We trusted them with our home when we were away on vacation and felt totally comfortable. House was cleaned at end of each day and all promises were kept. Not much more you can ask for when working through a renovation. All in all a great experience."