Get matched with top central a/c service or repairers in Upper Marlboro, MD

"Edwin was prompt, polite, professional, but best of all extremely knowledgeable. He definitely â knew his stuffâ and didnâ t try to â sellâ me anything that wasnâ t necessary. Very honest and straightforward. Easy going and patient. Would highly recommend and plan to use him for all my HVAC issues going forward."

"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Mission Comfort Heating and Air Company is the definition of excellent customer service. From the first time I used their services back in the winter of 2019 when my heat system was not working, to two years later when I was having issues with my heating and air conditioning system, this company have gone above and beyond to provide outstanding service and customer satisfaction. John and Ron, who I had the pleasure of working with, were both very pleasant, friendly, and prompt. These guys exemplifies the definition of transparency and socially responsible. I've become victim by many bad players with whom I'd reported to the State Attorney's and BBB, so trust me when I tell you that these words do not easily fall from my lips. Each time John and Ron had come out, they have each taken the time to explain while illustrating every mechanism associated with the problem in full detail to ensure that I comprehended what their findings were and how the problem may be either mitigated or repaired. Additionally, they provided me with a proposal that contained a couple of options based on the actual solution (repairs) that the system needed...which, in my personal opinion, depicts as a company that takes its customer's fiscal situations and needs into consideration, unlike other companies that will stick a customer with the highest ticket priced solution or an upsell. Plus, Ron went the extra mile by offering me portable heaters to keep my family warm throughout the night until the HVAC system was fixed the next day. Customer service and satisfaction, at best! Ron was able to schedule for John to arrive the next morning to clean the blower fan and to install the new blower motor. John arrived on time and begin servicing the unit in a timely and professional manner. There were no "new issues" that fell out of thin air. John showed me the finished product (a pristine, clean blower fan) and a system that regain its ability to operate at its optimization. I can't say enough about Mission Comfort and their commitment to customer service. These guys are great. Their care for customers also goes a long way with me. They are honest, thorough, friendly, and show great respect to their customers. They are willing to put their customers first and provide the best service possible. I highly recommend Mission Comfort and will be using them in the future, as well as, recommending them to my family and friends."

"Henry was professional and thorough. He went out his was to see that our heat was restored on the coldest day of the year. You can spend a significant amount of money dealing with the big HVAC advertisers in our market but why pay for their ads when you really want competent service? This company provided me everything I expected in a repair."

"Quick response. Clear explanation. Highly recommend "

"They did a good job"

"Horrible. Paid for annual maintenance contract on four units. Called when one unit wasn’t working and never heard back from them. After many attempts finally talked to office worker and scheduled appointment. I called the morning of the scheduled service to confirm timeframe and was assured they would show. When it was time for them to arrive received a call they had to reschedule. Very rude office support that could care less. Asked several times for the owner to contact me and still has not. Do yourself a favor and find another company."

"Gavin Otto provide an excellent service and very customer focused."

"I contacted Bluestar Air Mechanical for a second opinion after an appointment with Air One. I have a Carrier HVAC system, and the Air One technician recommended a complete system replacement, claiming the blower was bad, the furnace control board needed replacing, and that there were other issues. Since replacing the HVAC is a big investment, I wanted to get a second opinion. It was only after comparing the service from Bluestar that I realized Air One may have been pushing for a new system sale or lacked the expertise to properly diagnose and repair the actual problems. Isaac, the technician from Bluestar, spent about an hour thoroughly diagnosing and fixing the issues. He found burnt wiring in the furnace and discovered that the wrong capacitor had been incorrectly installed in the AC. Isaac replaced the burnt wiring in the furnace and the capacitor in the AC. After these repairs, my Carrier system was back up and running—without the need for a costly replacement. Bluestar, and Isaac in particular, demonstrated professionalism, expertise, and honesty. They focused on resolving the actual issues instead of pushing for an unnecessary system replacement. I highly recommend Bluestar for their reliable service and Isaac’s thorough and knowledgeable work."

"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."