Get matched with top solid surface countertops repair (concrete, stainless steel, etc) pros in Upperco, MD

"Everything was excellent. From the moment we had Advanced Granite solutions come out to give us an estimate, to picking out our quartz countertop, to the gentlemen that did the installation and the gentleman that did the plumbing, everyone was professional responsive and a pleasure to work with. Would definitely hire again"

"Very professional start to finish. Received a quick detailed estimate, and scheduling and service were also very promptà ¢à  à ¦speedy in fact. Our countertops look fabulous, exceeding expectations. Ità ¢à  à  s difficult to find someone to do this work, and I had my doubts about using a company I found on the internet. But we are so glad we took the chance on Surface Link because they did a perfect job. It is Hard to find a contractor we can say that about todayà ¢à  à ¦. We are often disappointed. Not with this company. Or this technician (Steve ) who is a pro at this. Time will tell, but as of today, we are thrilled."

"Service was fast, accurate, and courteous.   Price was fair.   Mr.  Squitieri picked up, repaired, and returned my snow blower in just two days.   I am absolutely satisfied with his service.   First Class all the way.  I will use his service again and recommend him without reservation."

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Good group of guys showed up to perform the work.  However, the work performed was just fair.  I ended up with paint drippings on approx. 70% of my roman shades throughout the house and more on the floor in a number of places.  I was supposed to get 2 coats throughout the home.  To me, two coats means two coats.... one coat applied, let dry, second coat applied.  To them, it means using a roller wither a deeper pile.  So, get up close to my walls and you can see the color beneath where the coverage wasn't enough.  Luckily my new color was really similar to my old, so it's not a glaring issue.

My mudroom was painted an incorrect color.  It appears that they had run out of the color needed and just moved forward with what they had instead of driving 1 mile to Sherwin Williams and picking up a gallon.  Again, the color wasn't a drastic change from the other, so maybe they thought it would go unnoticed??

I'm a business owner myself and understand the importance of speed of work to maximize your profit, but NEVER at the expense of quality and professionalism.  Slow down, take a bit less profit, do incredible work and watch your business explode!

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"My experience with epoxy 856 was excellent. The workers were professional, they covered their feet and made sure everything was clean when they left. Most of all my counters and floor are beautiful."

"Repairmen came twice. The first plumber was only able to clear the face bowl but did diagnosis the overall problem. A second plumber tried to repair the problem without having to cut into the ceiling below the bathroom. No luck after four hours of hard work. This service person apologized and would not charge for this service as problem still existed and I had paid the first plumber. Work will be completed after the holiday. I did receive an estimate for the work be completed."

"Very happy with the results and the process was easy and smooth. George Jr showed up to do the consult, he was very friendly and knowledgeable. They were not the lowest quote we received but they were the best at communication and wanting to earn our business. As sales people, my wife and I appreciate professionals that still go out of their way to earn business. They were even able to get in and do the job before the Thanksgiving holiday which was only a few weeks from the consult and was very important to my wife, as we had 14 people coming to Thanksgiving dinner. She is also pregnant and they offered us products that would not be harmful to her or the baby, but she ended up being out of town the days they were here so we stuck to the normal paint, but really appreciated the effort to accommodate us.
   The workers showed up exactly when they said they would. They worked hard and were very fast. I was amazed they finished everything in 2 days considering the size of the area they were painting and the number of cabinets and trim we had. The workers were respectful when moving and covering our belongings before and after painting. They were always laughing and smiling during the job, which is good to see, it hopefully mean they enjoy what they're doing and the quality shows. George and his son would pop in from time to time to check in and make sure everything was going well and that we were happy with the progress.
   All in all, very happy! Would recommend to anyone! If fact, we need new granite.....you know how it goes, first new appliances, which means new paint, which means new counter tops and so forth, but George Jr mentioned they can help us with that and we will probably be giving them our business for that job as well. Thanks for the great job guys.
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"They are extremely excellent. They rate plan is worth the monthly fee. And no additional charge other then plumbing and electrical. If they can not replace or repair it. They will come up with no charge. One time visit fee of 50 to repair sink or etc. Highly recommend them."

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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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"Extremely well, from initial response of owner, to timeframe for work completed. The gentleman who worked on the tub was courteous and professional. He took all steps necessary to protect the bathroom and the surface of the tub as he performed his job. The tub looks better than new! One word of warning for others, the fumes generated from this process are intense, so opening windows in the house while work is being done is highly recommended."