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"We were looking to refresh and update the look of our 21-year-old kitchen and master bathroom for resale but did not have the budget for replacing the cabinets. Our actual cabinets were still in great shape, but the outsides looked dated and had some problem areas. We opted for refacing, which puts a new surface on existing cabinets and replaces doors and hardware. We also replaced our laminate countertops with granite and under mount sinks. After comparing other companies, we chose Kitchen Tune-Up. We worked with Mark Levy, who directed and arranged the entire process. He explained the procedure step-by-step. We made our 50% down payment in mid May and our final payment in mid August. The entire process took a little longer than we expected. There was a point at which we believe we got “lost in the cracks.” Jim did the actual refacing and installing and his work was very professional. He took great care to satisfy us. He always made very efficient use of his time and cleaned up afterwards. In the process, we had to provide the new kitchen faucet, which we had already bought, and then choose the granite and sink from BBG in Newport News. We also drove out to Richmond to choose which granite slab we wanted. When the granite was being installed, only two people were sent. They were obviously struggling to maneuver 800 lbs. of granite into place. We did have to pay extra to have some sheetrock repaired after it was damaged by the granite installation in the bathroom. We also had two more cabinets refaced in other bathrooms. Anyway, both the kitchen and master bath look really great! They just look brighter, newer and definitely more up-to-date! We are very happy at how it all turned out!"

"Sentri Homes provided the most professional flooring service I’ve ever had. The LVP installation turned out absolutely beautiful, and I was amazed at how quickly everything was completed without sacrificing quality. The crew was fast, accurate, and extremely detail-oriented from start to finish. Everything was installed cleanly, precisely, and with real craftsmanship. The entire process was smooth, efficient, and far beyond what I expected. I would absolutely recommend Sentri Homes to anyone needing flooring installed."

"Arrived on time as stated; cleaned-up afterwards. Appointment for estimate was good & professional. The day of the install, everything went as we expected it to go. The installer cleaned up the area during, and after the install. The shelving units were pretty much what we discussed & paid for. Cost wise I thought the install was pricey, but it did rate in the same range as others, so for the work performed it was normal for the industry. Love the new organized look & can't wait to get everything organized to go back in the closets & make use of them."

"This company provides the level of Customer Service that is seldom found in the world today. When you find a company with the Customer Service level I received by Amy, that is the company you will definitely do repeat business. The quality of Cabinets is great, but when you have the Customer Service support, like Amy, that’s a BONUS. I highly recommend Cabinets for everyones’s cabinet needs."

"Issue #1: Started at first meeting in October 2014. Salesperson did NOT and consistently DID NOT HEAR what i was describing to him. Even with a wood sample.  He kept going on and on and the quality of their work. So, to save $10,000 in buying new cabinets we decided upon this option. <br /> Issue #2: Another person came out to finalize the measurements. Apparently Salesperson #1 did not LISTEN to what we wanted with replacing the drawers. They were just going to reface them. This would have left the drawers looking and working unbalanced and uneven and interiors being worn and ugly compared to the rest of the  "new stuff".  Salesperson #2 said it would be $450 extra to replace all the drawers with new ones. Wow. Ok. I needed them to work and look good. My old drawers have become crooked - since they were installed in 1988. I don't know WHY Salesperson #1 didn't suggest that at the initial meeting. <br /> Issue #3: We were to receive samples of the wood we chose and the color we chose. At the initial meeting, we told Salesperson #1 that we wanted a stain with grain showing, not a flat paint! We said this at least 3 times. What do we get as a sample????? Yes, a FLAT painted piece of wood with no grain showing. So, it takes another 2 1/2  weeks to get another sample. <br /> Issue #4: Approved sample. It is now the end of November! They said they wouldn't be able to come install until January! Yes, it took 3 MONTHS for this process start to finish. I could have received NEW cabinets in 6 weeks. <br /> Issue #5: Installation time. They had to build a new cabinet for over the refrigerator. It was clearly CROOKED! The bottom of the cabinet was 1 inch wider by the time you got to the top of the cabinet! AND where  the inside hinges were there clearly was a mistake and was all GNARLED up on the inside! HOW could a "craftsmen" leave such an obvious mess of a creation and not expect us to NOTICE??!?!? Seriously?!  It looked like something a high school shop student did.  We told them to replace the whole thing <br /> Issue #6: They did not tell us during the initial visit that the build-ups of the cabinets to reach the ceilings were just FRAMES! The interior and the back (wall exposed) were not finished. Now the inside of the top shelf of my cabinets are the ugly burnt orange color of the previous paint job. I could have painted that if i had known it would be showing!!!!!!! <br /> Issue #7: Upon final inspection 3 of the drawers were WAY off color to the rest of the cabinets. It looked like they were missing a coat of stain!!!! So, they ordered and replaced them  2 weeks later. <br /> Issue #8: We were provided a can of paint to paint the inside edges of the inside of the frames of the cabinets to match the outside.. really? I have to actually do work  on the cabinets i paid  $15,000 for ????!! <br /> The craftsmanship was definately was under par for what they told us. It seemed like they just wanted to get in and out without really taking a step back and looking at the work. Things still are uneven, but can't do anything b/c the laminate is glued down.  Salesperson didn't even follow up the week the workers were here to check how things were going. Once he received the check, he didn't care. <br /> If I had to make the decision over again, i DEFINITELY would have gone with NEW cabinets. I could have received them in 6 weeks, instead of a total of 3 1/2 months, consistent color, better workmanship and a lot less headaches. <br /> <br /> <br />"

"overall, we are very happy with our cabinets.  the installer, greg, did an excellent job.  the staining was a bit off on a couple of the cabinet doors, and Cabinetry with TLC was responsive.  they ordered replacements from the manufacturer, and greg installed them for us.  my only issue with the company is that our salesman was difficult to get a response out of.  i'd have to email or call several times before he would answer my questions.  but all things considered, we are satisfied with the outcome. <br />"

"Slow it took from order 40/2016 to job completion 8/2016. The workmanship was fabulous on cabinets and counter top. Could do better on installing appliances by reading instructions."

"Steven and his crew were fabulous. I was very pleased with every aspect of the work. I will be in touch with him again soon to work on another project."

"Big huge thank you to Blake at Roanoke River Cabinetry for a quick turnaround on my beautiful new kitchen! The quote process was very smooth - Blake returned my call promptly and scheduled a time to measure and hear my wishlist which included new cabinets, the removal of a wall, and the addition of an island. He made great suggestions after he listened to what I wanted. The appointment was quick, and when I received my itemized quote and layout drawings, I was happy to see that everything we discussed was included at a price I thought was fair and reasonable. I was told a timeframe of when the work would start when I accepted the quote, and it started on time. Tim, the contractor, and his assistant Karen were WONDERFUL and did great work. I was happy to have them in my home. I highly recommend Roanoke River Cabinetry. So many things can become a problem if you don't have an experienced team; Blake has good people working with him. The cabinets I received from Roanoke River Cabinetry were much better quality (plywood boxes, soft close doors and drawers and TONS of organization) than what I was presented with from other stores. The granite countertops, and tiled backsplash are beautiful and well done. I am so happy with it all."

"My experience with Discover Granite was exceptional. After several years unsuccessfully seeking to hire contractors for a small kitchen reno, Jose quickly got me back on track. In a pleasant and effortless manner, he recommended cabinet and granite colors and options that met my design goals. Communicating with Discover throughout the project was easy. Measuring was done as scheduled and with professional accuracy. Installers were quick, efficient, and highly attentive to detail. It shows that everyone here cares about this business which is a great reflection of true company leadership. My new kitchen is awesome."