Get matched with top oven or stovetop repair or service pros in Usaf-academy, CO

"Turned out that the fix was simple -- but we wouldn't have known what to do without advice from the technician. Really appreciate the service and expertise! Only complaint was that the tech took unnecessary time asking about products we use in the dishwasher. We have no complaints about the quality of washing and drying we are getting, and we're committed to using products that don't scratch or perfume our dishes or harm the water supply. Technician asked what we use and told us to "throw that away" and use recommended products. I can understand that certain products are recommended with certain makes of appliances -- but it would have taken 20 seconds to tell us what the recommended products are without having our choices criticized. Overall, we were thrilled to be able to get sound advice/help over the phone. Thank you for offering this service! And we will definitely call again if we run into trouble."

"The technician Taylor showed up early kept us informed, ordered parts needed for repair. Mr. Appliance notified us when parts would be in and scheduled the repair of our Dryer. Great customer service and repair process. Definitely recommend."

"Supreme is superb. We had a refrigerator ice maker replaced quickly and efficiently. But we also go a free, quick reminder to add a couple of surge protectors to our home and a demonstration of why it would be cheaper to order a new electric cooktop than have it repaired. That's what great service looks like."

I'm middle aged experienced handyman skilled in everything from metal fabrication to concrete I do home remodels small repair jobs appliance fix bathtub refinishes pretty much everything in the home. I've been in the industry since I could pick up nails working with a family-owned business have been professionally employed in this industry since I was 19 years old now 46 I can work in Colorado springs and surrounding areas I have all tools necessary just give me a call it's not much I can't fix. very low impact.on your environment and your family.

Universal Services Appliance Repair LLC is committed to excellence in every aspect of our\nbusiness. We uphold a standard of integrity bound by fairness, honesty,\nand personal responsibility. Our distinction is the quality of service\nwe bring to our customers. Accurate knowledge of\nour trade combined with ability is what makes us true professionals.\nAbove all, we are watchful of our customers' interests and make their\nconcerns the basis of our business.\n

"I've used this company several times for various appliance repair and I am always been satisfied. The technician named Joey is spectacular. They are above and beyond average. They are prompt and great pleasure to deal with."

"Everything went smoothly. Greg called to let us know he was on his way and was here on time. He did excellent, quality work and even came in lower than his original estimate. He went over everything with my husband and explained all that was necessary and was very informative. We couldn't be more pleased with his service, professionalism and quality of work (and price)!"

"They did a wonderful job. They were quick and we were very pleased with the service. We called them and they were here right away."

"Plumbing never came and washer was never repaired. The replacement for washer is BS. The money they offer for replacing the washer is not enough to even buy an open box or a 75% sale."

"Appointment was made for next day service (which was great) after buying 2 hours labor for $99 using Angie deal. There was a $45 travel charge to come up to Monument from Colorado Springs. Plumber quickly fixed the two leaky Delta faucets and diagnosed that the cold water supply pipe leak (under bathroom sink) will require a brand new Delta faucet. He gave recommendation to go and order the new faucet on the Delta website. Next he spent 5-10 minutes to troubleshoot the high water pressure issue - he stated it could be the main water pressure regulator, the hot water tank temp-pressure relief valve (which was leaking slightly), or the water expansion tank. He gave me instructions on how to increase the air pressure in the expansion tank with an bicycle air pump, told me to call back if it didn't work, and then left. This was all completed within 45 minutes out of the two hours purchased. I paid for the faucet parts and travel fee. I followed the instructions to increase the air pressure in the water expansion tank later that day but couldn't reduce the house water pressure down to nominal levels. I called the next day as instructed and they then told me I would need to replace the water pressure regulator and it would cost $289 plus travel fee. I explained that the plumber left early without solving the high water pressure issue and that there was unused time that I felt should have been spent on working this issue when he was there. They offered to waive the travel fee but told me that she could not separate the labor and the parts to replace the water pressure regulator. She was not able to quantify what part of the $289 was labor and which was the part cost. I expressed my disappointment but she did not offer any other options. I then decided to call another plumber on Angies List and give the business to someone else due to the lack of satisfaction for this part of the service. I got it fixed later that week.


Update: In response to the company's response - I guess my basic question is why couldn't he have spent the rest of the 1 hour and 15 minutes troubleshooting the water expansion tank himself? or the PRV after that? It seems unfair to task the customer to do extra troubleshooting when there was plenty of time left for the professional (who knows what he is doing) to work on problem. Instead he left early and apologized that he had to take another phone call on his way out the door. I am considered a pretty down-to-earth, reasonable guy, but this just left me scratchin' my head. 

Update: To be fair on positive things as well - I am happy to report that I took the plumber's advice to check out the Delta website.  I contacted them and explained the diagnosis of a crack in the copper pipe below the sink. They asked for photos (which I took and sent via my phone) and they are currently sending a new faucet set for me (the original is discontinued - so hopefully they are sending something close to the original style). So that was good advice and great service (life time warranty) for Delta faucets!"