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"When we decided to change the roof, we first reached out to a more popular nationwide roofing company that installs only the traditional shingles asphalt roof for a quote. Two salesmen from that company showed up the very next day. They made us sit for a two-hour PowerPoint presentation in an iPad that went on and on about their workmanship, why we should choose them and only them etc., and they kinda made us feel that our current roof could collapse anytime (our roof was just fine) and if we don't choose them then we are doomed. And finally, they gave us a quote with an exorbitant amount. They put tremendous amount of pressure on us. Of course, we rejected them. And then we reached out to Modern Standing Seam Metal Roofing for a quote. After a few days Matthew showed up at our door. His presentation was pretty open ended. Answered all our questions and at no point in time neither he used any pressure tactics, nor we felt any pressure. He inspected the roof and told us that there is nothing alarming with the current roof and if we decide to keep it for couple more years then we could. Finally, he gave us the quote and we were very surprised to see his numbers. It was slightly more than the traditional shingles asphalt roof price the other company gave us! Considering the cost of the metal (compared with the asphalt) we knew these guys are making a very slim margin and their price is unmatched by any other. But honestly, we were very nervous about their workmanship though. Once the tentative installation time approached, we received a call from Adam (owner) for the first time. Since we had a couple of Skylights, he wanted to send a guy to measure the dimensions before placing an order. Couple weeks later he called us again and gave us the project start date. On the day they started the work while Adam and one other person cutting the metal four of his men stripped down the old roof and laid down the foundation where the metal sits on top and finished the 1/3 of the installation! Later that evening once the crew left the premises the wind picked up like crazy and one of the weather strip they put on that day blew away. That introduced a small opening in the unfinished area. Since there was an upcoming storm that night, I took a picture of that and sent that to Adam. He immediately sent one of his men to address that. The guy came at 9pm and claimed up on the roof in dark with a flashlight tied on his head and added more weather materials to prevent any leak. Right at that moment I started feeling very comfortable and all my nervousness about the workmanship, accountability everything vanished. After the first day, because of the weather conditions they were not able to work for the next few days. Once again when the weather turned better that morning, I saw Adam in the yard holding breakfast/coffee from DD waiting for his crew. The guys wasted no time and finished the work in another 2 and half days! It is a very small/tight crew. They work very hard and really fast. Once the job is done the crew did a cleanup of the premises then couple more guys came and did another round of cleanup. After a few days Adam came down to collect the check (payment) and while I was making the check, he used his magnet stuff and performed another round of cleanup. After cleaning up he looked little disappointed. Since I made the check for the exact balance, I thought he was disappointed to see I didn't add any gratuity. So, I asked him is everything alright? He said that his magnet picked up a couple nails when he did the cleanup! I was literally floored when I heard that. I mean this guy takes supreme pride in his (his crews) workmanship. Anything less than 100% is unacceptable to him. Fantastic company, unbeatable price, great hardworking crew, and above all an extremely sincere owner/leader who deeply cares about his workers and the wo..."

"It was deytailed and professional."

"Dave, our sales rep, went above and beyond, by coming to our home to cut our new downspout so the heavy water flow would be rerouted away from the house. He didn't charge us and helped us out as the All Gutters Inc who Ecmr used for our gutters, wanted $150 to make the cut. Dave brought all the right tools and was pleasant as he repaired their work. We love our new metal roof and we appreciate Dave and everyone at Ecmr who make dealing with them a real pleasure."

"Brian removed the old tub and replaced it with a walk-in shower. His work was excellent. Very pleased with the result."

"Pushy sales. Started off high, reduced the price. Sales guy demanded to leave with a competitors written quote in order to obtain his lower cost ?! I then received a follow up quote regarding a "promotional discount". I said, great please forward me an updated price. I was told this couldn't happen unless the sales guy could come back, clearly it was all BS to simply get me in front of him again for another 2 hours to be pressured into buying. The girl on the phone continuously spoke over me, would not accept the word "NO" to the visit. In the end I had to hang up. This kind of tactic is not good for any customer, it's bullsh*t. So unless you're a fan of what I see as very manipulative behavior and poor sales ethics RUN, do not Walk away...RUN."

"I had a FANTASTIC experience with LCT! It started with a prompt response from them, setting up an appointment the next day after a tree fell on my house. James came down and explained everything thoroughly and gave me some options. After talking to a few other vendors, I knew I wanted to go with LCT. Their pricing was better than the other quotes and James was great to work with. Before the crew started any work I met the owner, Luis, and knew I had chosen the right company. He was just as great as James, very thorough and let me know what would be happening. In addition to needing the roof replaced we also had some damage to rafters and decking to replace. After the job was complete, Luis did a thorough inspection of the work and made sure I was happy with everything. The crew did an amazing job and I couldn't be happier with the work. The office staff was also great to work with! I got to meet them when I went down to pay the invoice. A 5 star experience from start to finish. Thank you LCT!"

"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."

"Called On top roofing for an estimate, it took several weeks to get back to us, got the estimate and agreed to have the work done. A few guy showed up one day and started working, we were not notified they were coming to work,good thing we were here that day. They did the job and left without ever communicating with us about the work. We did a walk around and discovered that some of the work was not completed. So called the company back and the owner came out to look at the job, he said it would be about another $100. To complete. We were not happy because this was supposed to be in the estimate we agreed on. The workers show up again unannounced and did the job. We then received a bill for $200. More, again this was not what was agreed upon when talking to owner. We were hoping to form a relationship with this company for future work, but that's not going to happen, there was no communication and even with a written contract they will somehow charge you more than agreed on."