Get matched with top deck, fence, patio or porch clean and sealers in Valley Park, MO

"I did receive a couple bids from Home Advisors network and decided on Midwest due to the owner (Joe) stating that all my needs would be addressed which was to power wash all concrete and paver surfaces including retaining walls. He guaranteed that his price included all that I asked for with "no surprises" and I have that via email. I also was seeking a company that would be able to seal my pavers upon completion. Joe was confident that he could do all the work. What I discovered is that he had not come over to physically look at the job and relied on satellite technology which evidently did not thoroughly show all retaining walls and surfaces and how dirty they were. Hence, there was a little more work involved than what was expected which definitely did not fall on my shoulders as to if he surveyed the area by walking it before bidding. Joe's partner, Steve, did all the work and spent an entire day cleaning my very dirty concrete and paver surfaces. He put the work in but there were areas that were not situated where the dirt could drain somewhere beyond the concrete and pavers, so he just left it set on the pavers. I also didn't like that I could see exactly where he had power washed by the "water pressure strokes" on the surfaces which meant that if I could see the strokes, that implied that between the strokes dirt had been left. Those spots I had pointed out to Steve on the initial day but he said that the rain would fix them. I was also amazed that a power washing company would not have brooms to push dirty water to a drain or a hose to hose off fences, posts or whatever that had been badly soiled with the power washing. Even with all these issues that I believe a professional service would do better, the job definitely cleaned my surfaces and it looks a whole lot better; just not as good as I was hoping since this is a professional service. They did not use any cleansers on areas that had spots nor sand to fill in areas that the power wash efforts pulled up between the pavers. I contacted Joe to do some "redo" on a few spots that needed to be redone before he could apply sealant and two weeks later they were able to return and fix those issues. At that time I got to experience Joe's true business sense. He was so busy validating his work and not even giving me five minutes to share with him my perspective, and he came in the yard very defensive even though we hadn't ever met. He immediately told me that he would not be able to do the sealing job and that I would have to find someone else. He didn't say why but it was obvious that he was defensive and already negative on me and my expectations although they were valid and he did see them and took care of them. I took pictures and I wish that I could attach them here so that others could see what they thought was the finished work PRIOR TO the rework and why they needed to be addressed. The finish work does look great but Joe's approach to try to belittle or diminish others is not professional nor appreciated when it comes to customer support. When they were finished he didn't thank me for the business nor say that they believe they are good to go. I would not recommend this company more so because of the owner's attitude. They sound good but don't ask them to fix something because then they get unpleasant and just tell you that they gave you a good deal and they think the work is great.... nothing to do with how the customer feels or believes. Also they will cancel a phase of the work (such as my sealing) without hesitating or providing you with an explanation. Looking back on other reviews, I realize now that many of them are for cleaning gutters/downspouts and not power washing concrete/pavers and retaining walls or large projects such as what I had."

"Had to wait a bit due to the weather, but IT WAS WORTH IT! Mr. Steve did a fabulous job cleaning, sealing and painting my deck! His work was very neat and thorough. Also, every detail was previously discussed with me... Would warmly recommend him and Custom Exteriors!"

"He is very respectful of the customer and the home. He was a Marine, and we were glad to hire a Vet, our countries finest. A father of 4 having been married to his first and only wife 10 yrs. Trustworthy, hard worker, son of a contractor. Very honest and easy to talk to, desires to please his customers. Heâ s our handyman now after this weeks job. We are very happy, my husband and I."

"Local Family provided a quality experience for my pressure washing needs. The initial response was very quick and an onsite estimate was provided within days. The job was scheduled and completed within a week after and at the pricing initially agreed to. All around, a great experience. I would definitely hire again and wouldn't hesitate to recommend."

"Total softwash went above and beyond our expectations. They were in and out, and a great job. You can't beat that. The team was super kind, friendly and informative. I will definitely be using them again the future. Highly recommended!"

"JNM Home Improvement does excellent work. When I called, I had a quick call back & meeting set up with owner Jesse Delarosa. We had a rather elaborate but sagging & rotting deck that needed reinforcement and in some places reconstruction. We didn’t want to go through the expense of replacing the entire deck. Jesse visited the house, described a plan that would rebuild the deck to safety code. He had the plan in writing to us that evening and got the job done in a little less than a week. Jesse and his crew are highly professional, polite, communicative and no surprises at the end of the project. I would highly recommend JNM Home Improvement for any project at home or at my business. John Beck"

"Friendly and helpful- great work!"

"They arrived when they said they would and performed the job professionally and thoroughly. WE will be having them clean all our windows too!"

"They were quick, clean and very professional."

"I just had First Line Wash Co. come out to power wash my house and driveway and reseal everything, and I was really impressed! Andre was extremely professional, showed up on time, and worked for about 5 hours. My place looks amazing! He was willing to work with my budget. If you need any power washing and sealing work Andre is your guy!"