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"Had water damage from basement flooding. They came in did their thing and cant even tell there was damage. Employees are very kind, finished on time and cleaned up their mess. High recommend!"

"Very knowledgeable and honest!"

"They got in, got out and provided detailed results. Answered questions and very knowledgeable. Would definitely use again and highly recommend."

"I called on Thanksgiving day and Chad (owner) responded that day and was able to come out to assess the issue the next day. He and his crew were very respectful of our belongings that had to be moved to deal with the mold. I would hire them again."

"They cut all the walls at two feet above the floor elevation. This was not really necessary. We were faced with a tremendously expensive redo of the finished part of the basement. They need to warn people of the costs to restore the walls, etc. once they are done. We could have just removed the carpets and dried out the basement and avoided at least $20,000 to $40,000 in work."

"Frank was excellent. He is very detail oriented and wants to do nothing more than an excellent job. The work he did was as if he was doing it in his own home. If you need work done and want it done right. Call him you’ll be glad you did."

"Great! We were given the fee up front, able to schedule within a timely manner, and received the report back the evening the inspection was done."

"My experience was great with this company until today. They came out at the end of September, messages I have is September 25th, but not 100% sure on the actual date they came out and completed demo. Long story short, we had a bad experience with our insurance adjuster at our insurance company. Keep in mind, that I had kept Grant informed every step of the way of this process. The lady that was helping us was either fired or quit, which delayed our claim being approved. We waited a couple of weeks, trying to get in touch with our adjuster to see what was going on. We were finally assigned a new adjuster. I had to send her everything as she didn't have any of the documents/pictures/information on the claim. I let Grant know that we were assigned a new claims adjuster and that they stated it was approved. The insurance company just had to wait for them to sign off. This was Thursday, November 7th. Yesterday, November 12th, I was able to finally sign the docs with the insurance company. They stated we would have the check 5-7 business days. Again, I let Grant know via text of all this communication. Today, he called me and was extremely aggressive on the phone. Stating that I am past due 30 days and that I need to pay him immediately. Stated there is interest on my invoice that I need to pay. I wasn't aware that I would be charged interest, or I would have paid Rapid Dry a long time ago. The way he spoke to me on the phone would bring the negative side out of anyone that he talked to this way. He stated that he was extremely busy and that he had taken over 2K phone calls and didn't know if he had talked to me or not. My issue is that I have been communicating with him this entire time that we were having issues with our insurance company, and he didn't say anything about the invoice accumulating interest. I have text messages showing that I have been keeping him updated on the status of the claim. I will never use his company again nor will I EVER refer them to anyone. Not because of the work that they did, because this was good, but merely due to how he spoke to me and how aggressive he was on the phone when he just called me. Grant literally was screaming at me. After 10 minutes of a phone call with someone yelling at you and being aggressive, I think about anyone would react to this. I am extremely taken back at the way he handled himself and represented the company in the way he called me and how aggressive he was."

"as advertised"

"Sansara did a fantastic job in restoring our lower level bathroom and family room after a frozen/busted water pipe flooded the area. Jamie and his crew were on the scene shortly after the water mitigation work was completed by Sansara’s mitigation team. The rebuild process was quick and the carpentry work was professional. The damaged areas were restored beautifully and looks like nothing ever happened. I highly recommend Sansara if you ever need mitigation and rebuild or, just want to remodel."