
Serving Walnut Grove, AL and surrounding areas
Approved
In business since 2006
Free estimates
Credit card accepted
"I am very very satisfied with my new bathroom. They gave me great service."





+4


Serving Walnut Grove, AL and surrounding areas
Approved
In business since 2006
Free estimates
Credit card accepted
"I am very very satisfied with my new bathroom. They gave me great service."





+4

Serving Walnut Grove, AL and surrounding areas
Approved
Super Service Award Winner
In business since 2019
Free estimates
Emergency services offered
"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."





+76

Serving Walnut Grove, AL and surrounding areas
In business since 1992
Free estimates
"They placed cloths throughout the house each day they worked to protect our floors. They removed and replaced everything in our bathroom with expertise. This includes our bathroom floor, vanity/sink, removing tub and installing a complete show with glass doors. They also painted and installed a light/fan combo above our shower. We love everything!"





+15
Serving Walnut Grove, AL and surrounding areas
In business since 1995
Free estimates
"We recently bought a house and have hired a few companies to work on different projects. What we learned from the process is good handyman is hard to come by. That is why we feel very fortunate to find Complete Home Repair. Al and his sons are truly excellent. They worked on our house for 6 days on various things. They were always on time, polite, and thoughtful. We felt comfortable to leave them in the house, but we met every morning to discuss the work on previous day. They did a fabulous job. On the top of that, for whatever concern we had, they also went the extra mile to address it.
I want to share a small detail that I think shows Al's true color. One of the projects is Al installing a screen door for us. We agreed that if it takes more than 1 hour, he will charge more. On the next day, when I asked him how long it took him to finish the installation, Al told me exactly one hour. He could have told me longer and charged me more, but he didn't.
This is the second time we hired Al. We are sure that it will not be the last time. He not only earns our business, but also wins our heart. Highly recommended!!
"



Serving Walnut Grove, AL and surrounding areas
In business since 1994
Emergency services offered
Credit card accepted
"Floor fastener for toilet had broken and needed replacing
"





+6

Serving Walnut Grove, AL and surrounding areas
In business since 2022
Free estimates
Emergency services offered
We specialize in handyman services, home repairs, remodeling, lawn maintenance and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!





+3
Serving Walnut Grove, AL and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"This company showed up when they had told me they would, and did a great job on my ceiling.
They cleaned up after they had completed the job; were very professional and friendly.
I will definitely use them again.
"





+1

Serving Walnut Grove, AL and surrounding areas
In business since 2006
Credit card accepted
"It went well. After viewing both properties content, i was sent a couple of room plans.
"




Serving Walnut Grove, AL and surrounding areas
In business since 1987
Free estimates
Emergency services offered
"The job was to replace all the pipes in one end of my trailer. Michael Young, the crew leader, was very helpful, polite and patient in answering my questions. There is a little more work to be finished after part of the floor is repaired, but I expect the same quality of work when they return. Overall I am well satisfied. Also, they were kind enough to take pictures for me when finished as I am disabled and could not get out and look at the work. They did a good job and cleaned up after they were finished. I would recommend them to anyone who wants a certified plumber."





+10

Serving Walnut Grove, AL and surrounding areas
In business since 1972
Free estimates
Credit card accepted
"This company is owned and run by "old school" professional people who do what they say they will do. Everyone from the office staff to the crew that did the work to the owner Greg McBride were wonderful to work with. I wish I had know about them 4 years ago and I would have used them for everything in and around my home. I trust them and will use them in the future."





+20
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