Get matched with top walk in tub installers and replacers in Warren, MA

"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"The installation of the walk-in shower was done in a very timely and professional manner."

"I will recommend to my family and friends. They replaced my broken tub and shower surround with beautiful tile and a new tub. All in one day! Everyone I spoke to at the office and the install team were friendly, professional, and very helpful. Great quality and workmanship. Very happy with the finished product."

"It went very well. The crew was efficient, hard working, skilled and personable. The owners answered my questions, were available by phone, responded promptly and did a nice cleanup job and checked in with me about the work before leaving. I’m pleased with the work and will contact them again if I need any other work done."

"They installed some windows and vinyl siding on my home. They were very professional, communicative, paid great attention to detail, and left the work site clean. Definitely worth the investment."

"First of all I requested quotes from 3 different plumbers to replace a water heater and install a pressure reducing valve. Todd was very professional, honest and very reasonable priced. He did an excellent job and went above and beyond my expectations. He will be my go to from now on. I HIGHLY recommend him to anybody looking for quality work at a great price."

"Called for a reminder of appointment ,stated accurate price,called with time frame and was on their way within a half hour!Absolutely fantastic company I would highly recommend , thank you so much LOUDON MECHANICAL."

"Joe and his crew have been doing work for me for many years . I have alway been satisfied New England Contracting does it all"

"Perfect. The workers were respectful and as quiet as possible. The work was done perfectly and the costumer service was amazing. Few days after the work was done, I put a ladder inside the tub and scratched it. I called the Costumer service and they promptly answered in such a good way. They went far and beyond to fix the problem that I caused. I would recommend them right away."

"Overall, it went pretty well. I took a while to decide on which of the colours and edging I wanted; they did a good job of following up and reminding me. Since this work is for a house I'm renting, I wasn't always able to get measurements quickly. There were some quirks. The Big Deal price doesn't include removal and disposal of the old countertop; that was an additional $300. It also doesn't include the re-attachment of the sink as they don't do that work so I needed to get a plumber involved. To be fair, both of these were disclosed in the Big Deal and by them afterwards. Since this is template-based, I went out to the house and met an installer who created the template. He worked quickly but, unfortunately, his English was rather limited and several times during the entire project, he had to call their main office and hand me the phone so I could talk to someone there instead. This slowed down the process and made the interactions feel clumsy. On a positive note, they do care about the work; I had decided on 1/4" bevel edging and the main office called back and said that that edging has a higher risk of chipping and, since this is a rental, I should go with the 3/8" round instead, which I did. Since I was reusing my old sink, they brought the slab in and cut the hole for it on-site but used a vacuum and cleaned up the dust quite well. They also lowered the slide-in sink since the new countertop are thinner than the old one. This was after yet another back-and-forth conversation that resulted in a phone call to the main office so they could tell me they would do the work but wouldn't be liable for any resulting damage; there was none. The result looks good and once I get the sink re-attached, all will be well. There are still a couple of minor issues but it is a worthwhile upgrade."