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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.  

We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.  

To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves.

Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.  

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"Toms workers came every morning at 7 and worked until 6 every day only taking a lunch break.  They worked very hard and did a beautiful job.  They were very professional and courteous.  They had to tear off aluminum siding and replace with new vinyl siding.  Their work is perfect!  They also cleaned up very well too.  The new gutters and trim is perfect.  They know what they are doing and The price was very fair for the excellent work.   I highly recommend Culpeper Window and Siding!  You can come and look at my house and my neighbors.
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"We purchased a property built in 1973 and the wood siding was rotting and in need of either cleaning/restaining or replacement. Originally the plan was to restain and get it looking good again, however knowing that I would be dealing with it again in less than ten years I solicited a request for insulated vinyl siding. After speaking with two or three contractors, we decided to move forward with Stronghold Improvements to update the exterior of the home. The quotes for the scope of work were about the same, however after meeting Craig and discussing the project, it was pretty clear who I would be going with. He and his team completely transformed the home. Along the way, they discovered imperfections such as rotting wood or areas in need of paint and corrected the deficiencies. If I could post a photo or two with this review I would. The house looks amazing. It's not inexpensive, but it is a worthwhile investment. You will not go wrong going with Stronghold Improvements."

"Outstanding and professional service from the estimate to the completion of removal and installing a sink in our powder room. Highly recommend Denis Gonzales of JW Home Improvement for any plumbing work you need."

"We had a good experience. Exterior Medics was referred to us by an interior carpenter that we’ve used several times. Although it took awhile for our work to begin we were kept informed by Ben and Steve of approximate start dates and any delays because of weather or materials. The work was done to our expectations, carefully supervised by Steve, and the workers kept the area clean when not working."

"I first used Power to replace the gutters on my house in 2016; a year later, they replaced a sliding glass door, and last month they replaced 15 windows and a door. The Power reps and installers were all very professional, punctual, and did an excellent job. I might have paid slightly more than I would have had I known there were more discounts available had I continued to ask for them with the salesman, but overall I was very happy with all three jobs and the prices were okay. Because those three projects went well, I have just contracted with Power to have my house completely re-sided. I believe I got a very good price this time, and I fully expect the work to go as smoothly as the first three projects (if not, I will revise this review). I like the lifetime warranty on all their products and work, and their representatives are all very personable. I highly recommend Power Home Remodeling."

"My husband and I wanted to upgrade our garage completing old damaged drywall and finish painting, Tony came in and did an outstanding job on it. He did a lot in a timely manner. We also had some odd jobs to do and he did a great job on them as well. Tony is professional, talented and prides himself in doing a great job. After everything was done he cleaned up everything. We would recommend Tony for any home projects. Paul & Sara"

"Wonderfully from talking to representative, ordering windows and window installment. Windows were installed in one day by a very knowledgeable installer. Hard worker, conscience, courteous and friendly. We would recommend this company to all of our friends."

"I needed to replace an old townhouse roof damaged by high winds. My experience with Roofing & More from my first contact with Marie was outstanding. Dwayne came a few days later and provided an estimate, complete explanation of roofing options and company polices, the insurance, license, pamphlets and documents. He also had a crew come out, the next morning, to put up some tarps. Angie keep me completely up-to-date on the project and scheduling, I was never left in the dark wondering about what was happening. Rob, Operations Manager, came out for a pre-construction meeting to explain exactly what and how the crew would perform the replacement, safety methods, home protection, cleanup and photo documentation during construction. On the day the work was performed the amazing hard working crew, led by Armando, worked as prescission drill team, continuously non-stop. They completely cleaned up all material that floated onto my neighbors areas. I did not find any debris that was overlooked. I was so impressed with Roofing & More that I have other projects for them."

"Highly recommend Chris Dobbin from Homefix Custom Remodeling (HCR) if considering home renovations. After six months of research, and receiving several quotes for improvement in the Alexandria, VA area, I confidently selected Chris and HCR because of Chris’ customer service, HCR’s Better Business Bureau’s rating of A+, and the products available. Additionally, the installation teams were outstanding, which involved one installation team for widows and a patio door and a different installation team for siding. The installation teams left the installation areas clean as well as thoroughly explained the new products and ensured there were no questions. Although there was one small glitch involving a window insert/sash, the entire operations team and Chris Dobbin immediately sought resolution on the items in an extraordinarily attentive way. In fact, I plan to contact Chris Dobbin and HCR with more home improvements in 2019."