Get matched with top concrete delivery pros in Waterford, WI

"We could not be more delighted with our new concrete driveway. Professional Concrete, Inc. truly lives up to its name. The owner, Hector, came to our house at the end of June and gave us a very reasonable quote for the job. We did our due diligence by reading many positive reviews of their work and decided to hire them. The work was originally scheduled for the second week in September, but due to a cancellation they were able to fit us in a few weeks early. They tore down and removed the tired old asphalt, then framed, graded & compacted with gravel and finally installed wire mesh on the first day of the job. The following work day was all about pouring and smoothing the new concrete. Hector and his crew arrived on time, and worked efficiently and diligently at a price that we felt was both honest and fair. The finished job is impressive and beautiful. So much so that two of our neighbors asked Hector to give them quotes before he left! We cannot recommend Professional Concrete, Inc. highly enough."

"Rivera concrete did a good job, they were on time and professional and answered all my questions. Had to come back for a touch up and is now complete."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"I sent the signed contract and was told they couldn't get me on the books for 4-5 weeks. I waited about 4 weeks for a call and when it came in, they wanted to come the next day. No notice and we had to pull up carpet, remove paneling, and drywall. Needless-to-say, we had to reschedule for the following week, which they were very accommodating about. They were supposed to arrive in between 8-8:30 and did not show up until 11:15am. They were in an out within 4 hours. They left dried concrete in my mulch/landscaping which was not appreciated when I found it a week later. A basement window was also left open in an area of the basement that is not frequently traveled- it was not noticed for a week, after rain and leaves had entered the basement."

"The project came out much better than I ever thought it would. We had pulled up the carpet and tile on the basement floor and it had left a black mastic that we could not get up. We did not want either tile or carpet back in the basement in case of any water leeks. Although  A O Handy is in Wisconsin, they assured me that it was not a problem for them coming to Chicago for the work. They ground down the cement floor in the basement (about 1000 sq ft) to remove the mastic and to level out some floor. In addition, they filled holes with a cement that matched the existing floor. They applied a clear sealer to the floor. While they were there, they suggested that they seal the concrete floor in the garage. Since they had all the materials there already, the cost would be significantly lower. Made sense to me, so I had them do that also. In that I had put most of the things from the basement in the garage, preping the garage was a huge job. The guys helped me clear out the garage and were a big help, especially with the heavy things. The only down side to the project was the odor from the sealer. The garage odor cleared out quickly, but it took weeks for the basement to air out since there was so little ventilation there. The finished results: LOVE, LOVE, LOVE??..
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"Outstanding work all the way around. Todd- sales, Brad- oversight, Scott- demolition, John-concrete, Rick- garage build and Ben- electrical all made this a great experience for my wife and me. First class work and communication."

"I’m so happy I called Jake. He was there right away and provided me an estimate and told me the best way to have the concrete pitched so the water runs away from the house. The concrete finish is very professional. Jake is a great person who has really good work experience."

"Very professional. They were willing to explain the work that was to be done. Recommended only the necessary work, even though we had wanted to do more. They were on time, and finished the work as promised. They did a good job cleaning up the area. We have had a very wet spring, and there has been no water in the basement."

"It started off fine. I started seeing cracks in the driveway. I saw the first one on February 13th, that one lead to the garage. Then I started seeing more cracks and this is on the area of the new concrete that was replaced. This is an area I do not drive on. This is the area of the driveway closest to my home. I called them three times. The first time there was no answer. The second time I got a response and called the private number from the receptionist. The third time I spoke to the owner who in turn said I needed to have the driveway sealed for a cost of $800.00, additional to what I had already spent. It was a verbal estimate over the phone. He then sent the bid out that stated the $800.00 on paper. I called them back one more time and have not received a response. I have called them due to the number of cracks increasing on my driveway."

"Zach and his family have been doing Masonry and concrete (really building trades) for a really long time. So with that heritage you get a very thoughtful and knowledgeable environment on the building project. Zach has a exceptional value for the customer and their well being. Is very concerned in the long term and enduring quality of a project and has a wealth of experience in both commercial and high quality residential work. Everything stated above will be readily evident upon Meeting Zach and the crew."