Get matched with top fridge, freezer or ice maker repair or service pros in Watertown, MA

"John diagnosed the problem with our dishwasher over the phone. He then told me how to fix it, which I was able to do quite quickly. He saved us the cost of a service call, made nothing on this himself, and showed himself to be a knowledgeable and honest person. He’ll get our first call next time we need appliance repair!"

"Saturday service, great rates and knowledge of the twenty one year old washer. Repaired quickly, saving me from buying a new machine. I really reviewed new machines and read all the reviews, not interested in them. Rates are better than any competition. I am very happy and a minty day warranty. I would highly recommend BK Appliance. Should any appliance I own need service in the future, I will definitely call BK Appliance, thank you Bernard!"

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"I can't recommend Brian and his company highly enough. He called me the same day I contacted him, came out as quickly as his schedule would allow, and the service was done in a very safe, professional, and efficient manner by him at a very reasonable cost. He has a truly pleasant demeanor, was courteous and kind during the whole process no matter the circumstances, and went out of his way to return to the house and help me with a stuck garage door. He even maintained his courteousness after I mistakenly locked him out of the basement. I would definitely hire him again for any of my appliance repairs or new appliance installations."

"Had a spill that rendered my microwave unusable (power surge). I called the manufacturer and they would take 5d to come and evaluate the issue for a set fee. If I decided to use them the service fee was not counted toward the repair. Found TheJetFix on-line and called. They were out within 1d, diagnosed the issue and ordered the parts. The repair could not be completed as there was additional damage. They ordered another part and ultimately fixed the issue. This was important to me as I did not want to get rid of a perfectly good appliance and add to the ever growing landfills. Also, a new unit would have cost me more that 2x the repair (Thermador microwave). Arthur and John were great. Both courteous and professional and passed whatever savings they could on to me. Cannot say enough about this service. You will not be disappointed if you hire them. By the way, their service fee was counted toward my repair! Good business practice!"

"Ryan was prompt, transparent on pricing, and very professional. He took care of the issue in a few hours and talked me through all the work he did. I'd absolutely hire him again."

"The Equipment Drs were incredibly helpful and acted quickly to repair our dryer. Thorough communication during the whole process. Our technician was friendly, knowledgable, and efficiently installed the new timer. Thank you El!"

"The dishwasher was leaking, and the technician came out and fixed the issue quickly. The price was fair, and the service was great. Very responsive, professional, and easy to deal with. Highly recommend."

At Mr. Appliance of Salem, we're excited to earn your business. A proud Neighborly company, we specialize in appliance repair services. Customer satisfaction is always our primary concern, so don't hesitate to give us a call today for a free estimate!