Get matched with top sump pump repair or replacers in Watertown, WI

"Arrived on schedule. Went through the elimination process and determined problem was in the line to the pump or the pump itself (no water pressure). The service rep explained everything so that I understood fully what was going to happen. The pipe to the well motor was pulled up and a nickel sized hole was found in the pipe about 10 feet from the pump. The pipeline was galvanized metal and was very rusty. More holes were sure to develop; so, I had the whole line replaced. We also found the pump was 30 plus years old so, I had that replaced too. The service rep kept me informed through the entire installation process; as well as what to do after everything was completed. The pump had to be flushed with chlorine so, there is a short waiting process, tap flushing proceedure and water testing that he explained before leaving."

"We have used Cardinal for our HVAC and plumbing maintenance and replacement needs for more than several years now, and their technicians are professional AND personable -- we especially like Tyler (HVAC) and Brandon (Plumbing). Plus, Cardinal's occasional service specials and coupons make using them cost-efficient. My only suggestion is that a service window (say, two or four hours) is provided for scheduled non-emergency appointments, so that I'm able to make other appointments for the day."

"Scott showed up right away in the morning and got right to work on diagnosing and resolving my sump pump issues. Very friendly and helpful person, fast and professional work as well. I wouldn’t hesitate to hire them again for future projects."

"Tech was very punctual. Clearly explained what he thought was going on. Quickly diagnosed the problem, disassembled the unit, showed me the problem, replaced the problem part. In no time at all the softener was back together. Answered all my questions, cleaned up, tested the water. Very pleased with the service. We have a Kinetico water softener and reverse osmosis system. Best investment we ever made. When I call Water Doctors I give my name and state my business. They always respond like they have my account memorized. Water Doctors makes me feel like air am their best customer. How refreshing!"

"We learned that we needed a new holding tank installed with just 2 weeks to go until we closed on our house we were selling. We were moving out of state and also had a house to close on there that we were in danger of losing. Andy made our project a priority so we could close on time. The most excellent customer service ever! All workers were very polite and did a great job! The project was completed and we will be moving on time! My wife and I can't even begin to express how grateful we are to Andy! Seriously he has been a life-saver!! Highly recommend!"

"Above and beyond customer care!"

"We met with the estimator/salesman Kevin who inspected the entire area, performed measurements and then reviewed the cost proposal in detail with us. He was very knowledgeable and thorough, explaining the process in layman's terms so we had a good understanding of what was needed and why. It was nice to get an idea of the cost right away instead of waiting days/weeks for an estimate. We secured estimates from other contractors and we decided on Tri-State due to the overall cost, professionalism and good reviews/references. Tri-State was able to schedule the job within a couple weeks. They provided us great preparation information so our basement would be ready for them to begin the work without delay. The crew worked over a two day period, keeping dust/mess to a minimum. All team members were professional and worked hard during the process. Clean up of the basement, staircase and outside area was excellent and additional instructions were given to us upon their departure. We have had several good rains since install and have had no water/wetness in the basement. Will edit the review accordingly to let members know how the system worked after a year or so."

"Called Bob Sprung with water seeping into basement Monday morning. Bob and Carl arrived in 45 minutes, found problem, back to their shop to make a part, replaced rusted pipe and junctions, had us back in service in about 2 hours. Excellent Service!"

"Ordered the health scan report to get a comprehensive analysis of our water beyond the suspected problem of bacteria. The sample kit arrived within a couple days. The results took about a week and a half. The results even identified the species bacteria and yeasts and included information on each."

"Everything went very well. My husband did the prep work they requested (removing paneling and drywall to 18 inches above the floor, cutting the wood studs to that level, and removing carpeting to six inches away from the wall). Two workers from Badger Basement came to our house and were completely done in only two hours. They jackhammered out the existing concrete slab, installed metal channels in the wall to drain any moisture out beyond the foundation, installed a sump pump in the room's closet, and poured fresh concrete to fill the new trench. All work done very professionally and thoroughly."