Get matched with top chimney cap installers and replacers in Waukesha, WI

"While I called for a 'chimney' issue, the problem was actually not a chimney problem. Issue was caused by improperly placed fireplace logs. The technician showed me this from the (fireplace) vendor website. He then replaced all the logs per the vendor specs and removed the soot from the fireplace. The fireplace looks amazing. The technician was outstanding! He was very clear in explaining the problem as well as the resolution. He executed the fix in a very clean and timely fashion, despite the large amount of soot accumulated. I highly recommend Pratt Chimney services!"

"Very well. Grant was on time for every date scheduled. He took the time to explain what was wrong and how he would recommend fixing it. He and Shane were meticulous in their work and did a great job cleaning up. A follow-up visit was necessary to put final seal coat on. This was done in a timely manner, as soon as weather would allow. I would recommend and would call them back for any future chimney work"

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"Three letters signal how it went: C C and H Competent in many different parts of home improvement and repair. Careful in all their work. It is not rushed, it is done meticulously. Honest. They will never tell you you need something done just so they can get work. If anything needs to be done, they show you pictures of it and explain it in detail, and then they give detailed items in billing."

"They were quick and did a great job. They even did some repairs.
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"He is top notch! He does a lot of service for my business and he is wonderful! He has probably done more than $17,000 worth of work for us. He's always on time, he is never late. He does a high quality job and I highly recommend him. He's very clean with his work, as well! And, his prices are very competitive!"

"The service of the big deal was okay. The initial appointment  was a no show, but they rescheduled the following week.
 I eventually chose them to do the roof.  We signed the contract in Mid July, and were told that they would either be out the first or last week of August as they were re-arranging some schedules. Then we were told that it would be the first week of September. They finally came out  in mid November -- the one day that it was above freezing. This was after I was with them on email and phone, for 3 months trying to find out when they would be out. They would never give me a firm date.
I was under the impression that they didn't use sub contractors, it seems like they used a crew of roofers that they use occasionally. It was not a very good experience. I had selected the upgraded underlayment, and according to the manufacturer, they are supposed to use a special kind of nail, cap nails, to install it. When they showed up, they didn't have that particular type of nail with them even though I had an email to the contrary. I was told by Steve that they only use that kind of nail is special circumstances and that it was not necessary. I showed him the Manufacturer's Specs. and he broke out the cap nails. They did not follow the nailing pattern recommended by the manufacturer, GAF. 
The day after they completed the roof, there were strong winds and rain. A section of gutter on the front of the house ripped off, damaging aluminum awnings over two windows. The company had also been contracted to replace the gutters as well as install soffit vents. This may have been the reason the gutters were not attached well after the roof was completed. 
They came out the following week to do the gutters and soffit vents. They bent up a piece of fascia to remove a piece of soffit. It was at this point they discovered that they did not have the appropriate type of venting, and to do it right would require replacing all of the soffits. (this after they had been up to look at the soffits on at least 2 prior occasions). They provided a quote for this work, and rehung the damaged piece of gutter. Because the increased expense was beyond what we had budgeted, and due to the rest of the issues, I chose to solicit quotes from other companies. 
The dumpster they delivered for the work sat in our driveway for 2 weeks! I was told that they would have it picked up the following Monday after they re-hung the gutter. I called the dumpster company that Monday. They had no record of a pick-up scheduled. The dumpster company was able to re-arrange their schedule to pick up the dumpster by Weds at MY request. 
With the snow melt, I have discovered additional issues. I have found roofing debris scattered around the yard, including a piece of old felt that was hung up on the power line to the house. I have found 3-4 triangles of SHARP sheetmetal scrap from the Chimney flashing. Just this morning found 2 gutter hangers, with nails sticking out, laying in the grass. This is in addition to a a number of old and new roofing fasteners (including the cap nails) scattered around the house. I am leery of cleaning an awning gutter in the back because of what I may encounter in the small gap of a gutter.
In addition, the "repaired" gutter leaks, the rest of the gutters have gaps between them and the Fascia allowing light rain and snow melt to drip off the eaves instead of being directed away from the house. 
I question how well the shingles have sealed due to the temperatures during installation, and for the rest of the winter. I also wonder how well the caulk used to seal the Chimney flashing cured -- again due to temperatures wen the work was done. When I have the gutters completed this spring, I will have the job inspected and may have another update."

"The job went very well. The repair blends very well with the existing bricks and the chimney looks great! Bruce is a great guy and was punctual and professional. I would highly recommend this company to anyone needing quality chimney repair."

"It was written up to be chimney and foundation check.  I wasn't home when he arrived, my husband was, and no foundation inspection took place.  He had a couple of good tips, but not very detailed or in depth.
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"The employees contacted me within a few days of me submitting my request. They called the morning of service and were very polite and helpful offering various times for the service to be completed. They arrived on time and were exceptionally clean and courteous. They found additional work that they suggested I address but we're not pushy. They have less expensive alternative ideas to help with my chimney problems until I can afford to have the work professionally addressed
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