Get matched with top window repair pros in Wauseon, OH

"The installation went very well. We had to wait 3 months for an appointment, as they were really booked up, and we are over 100 miles from the factory. The crew showed up on time, and did an excellent job of removing the 77 year old windows that had the original framing. They set the new windows very professionally, and did a great job of caulking. They demonstrated the features and had us use them so we were sure we knew how to work them. We have window air conditioners for our small house, and they re-installed them in a leak-proof frame."

"I called Victors Roofing to come provide a quote. I was impressed from the initial phone call, and every step of the process thereafter. Chad from Victors Roofing came to my house and provided a wealth of information and options to consider. He took great care to explain all the options, never once did I feel I was being up-sold or pressured. I felt at all times like he, and Victors Roofing where trying to win my business vs. just expecting it. We ultimately gave the project to Victors Roofing, solely based on our interactions with Chad and the company he represented. On the day the work began, the large crew were there early and took great care to protect my windows, landscape and surrounding area. The crew worked tirelessly, and were extremely respectful at all times. Doing a complete tear off roof project makes an enormous mess. I knew the crew would clean up, but to be honest – I was pretty sure I would have some work to do after they left, considering all the small items all over the area. They cleaned up the entire area, raked my landscape to grab everything and made sure trash the blew into the neighbors yards was picked up. I live in 3 acres, the wind blew stuff a good distance, and they got all of it. When they left, you couldn’t tell they were even there!!! If anyone has a small or large roofing project, for me there is only one company they should consider: Victors Roofing. Great Job Guys! My house looks amazing, especially with the new and improved low profile venting design. Thank you for everything!"

"The salesman was very professional and covered all details with me. On the day of the scheduled install they arrived promptly but were unaware they were second floor windows and a third floor repair so he had to cancel. They were able to reschedule another crew the next day and they arrived promptly as well and got right to work. Each member of the team had a responsibility and they worked together perfectly. One of the window openings was not square so the installer had to work longer on that window to make sure it fil just right and slid open without binding. When they completed they did a great job cleaning up."

"A great crew installed my windows and back door."

"The sales rep Tim was very professional and patient with me. Throughout the sales process he listened to all my concerns and explained the process from beginning to end. I know that I would have problems with wood replacement and tim made sure to make note of that. During the install there was a miscommunication with the crew and that lead to inadequate wood repair in the beginning. At this point I called the project manager Walter and explained the situation to him. Shortly after Walter came to my house with the field manager Mike and they both did a more thorough inspection of the wood repair and we came to the solution that best fit my home. After the wood repair incident everything went very smoothly. The crew worked very hard and did beautiful work after they took care of the newly installed wood. Overall the experience good. There was a problem but the way the company responded was great and I was very happy with the final outcome of the project."

"Best company around. The owner Ryan is a friendly, honest, kind, genuine person. He makes your concerns his. He was always up to par when I had questions and was always there to answer them. The installers were all wonderful. They went over everything with me as to what they were going to do, then when they were done, they explained how to properly care for the windows. Very attentive to my needs and clean up was great. I do need more windows and a roof, and I was not pressured at all to get everything done at once. Ryan works with you, and is a very hard-working business owner. Made sure I was content and happy with the price quote and any questions he answered for me."

"Hired Hanson's to install new windows on my enclosed front porches. Work won't be complete until after the windows are made in about 6 to 12 weeks. Sales rep. Was very kind and very knowledgeable."

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Had great experience from start to finish, windows performed excellent"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.