Get matched with top window repair pros in Waveland, MS

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"Uriel, Bryce, and Austin did such a great job today. They answered all my questions were very professional and cleaned up everything before leaving. We are so glad to have our problem fixed."

The Window Source of the Gulf Coast, a family and woman-owned business in Mississippi, stands as a premier exterior retrofitting company. Under the leadership of Rhonda Odom, they specialize in enhancing homes through the installation of energy-efficient windows, durable exterior doors, and top-quality vinyl siding. With a commitment to excellence, this local enterprise combines expertise and a personal touch, ensuring customers receive not only top-notch products but also a tailored experience that transforms their living spaces into energy-efficient and aesthetically pleasing havens at an affordable price.

"Fast, excellent service/repair, stellar workers. Would do business with again."

"Bob's price was in line with other quotes I got for the work.  The work began later than promised.  Apparently, the company misplaced my email with the signed contract.  That said, they DID put me in the queue as if they had received the email when I sent it, so it was only delayed about 1 week.  The worker showed up on time and spent about 5 hours repairing the porch.  He came back the next day and painted - another 4-5 hours total.  The problems with the work were this:  He repaired the holes and was able to make one side of the stucco look smooth, yet the side that the holes had been on was finished in a manner that makes the edifice of the lower part of the porch look very different on one side than on the other side.  The person who did the repair obviously used some sort of Bondo mixture to create a surface, which is fine, but why not smooth out the finish so that it looks like the side that did not need the Bondo mixture?  In addition to the surface smoothness issue, the paint job on the porch cap and steps (where people actually walk) is already started to peel, and little spots of red (the previous color of the porch) are showing up beneath the new blue paint.  This happened within 1 week of the work.  It seems like I shouldn't have to touch up/repaint portions of my porch just 1 week after they did the work.  The price, for 9-10 hours of work, seems to be a bit much.  Subtracting the cost of materials, we're looking at about $100-$125/hour for labor for a job that wasn't done very well.  
I emailed Bob several times after the work was done and he referred me to an email he sent where it stated that "It would certainly be better to replace the stucco.  I can only do repairs.  You would need a stucco person to take the old off and replace completely.  It will be more costly, but a permanent fix."  Fair enough, Bob, but the word "repair" means to "make as close to new as possible".  I wasn't asking for the worker to remove and replace stucco, but to "repair" it means to make it look smooth and uniform across the whole lower portion of the porch.  I eventually talked to Bob on the phone and he kept repeating "we don't know how to do stucco", yet, somehow, they DID know how to create a Bondo-type mixture and repair holes, etc.  If you can spread a mixture onto the edifice of a wall, you can spread it on evenly and smoothly (which they didn't do).  The end result was that Bob refused to have the work redone or actually fully "repaired".  So, I have a newly painted porch that has a lot of spots where the old paint is coming through, and a porch lower portion that shows very clearly where repairs were made.  It just looks bad overall.

Update 10/1/15
After reading Bob's Painting's response, I contacted them and asked them to make good on their promise to come and add another coat of paint to my porch.  They said that they would be able to do that, an a few weeks later, they did come and add another coat of paint to my porch cap.  I appreciate the follow up with this."

"Found Destre on Angi after another contractor came out and completely botched the job. Wanted to replace the weather stripping around rear patio door. The previous contractor ruined the bottom seal on the door and left us with a/c escaping and the flys and mosquitoes coming in. Called and spoke to Destre and he came out within an hour. Surveyed the damage and was off to Home Depot to get replacement parts. Could not find but resourcefully found a clear plastic one. Installed and all has been fine ever since. In speaking with Destre learned his experience in all types of home repair. The thing I liked best is he commented “I will not stop working until the job is completed to your satisfaction”. I paid his quoted price and added a generous tip for his diligence and great attitude. I have finally found my home repairman."

"Beautifully. Crew arrived on time, worked steadily and did an excellent job. They also did a number of extras--they cleaned the mailbox, front porch, and cleaned mold off the garage doors. I couldn't be more pleased. I'd be happy to recommend this company to anyone. They are friendly, professional, thorough, and a pleasure to deal with."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Very well, the repair work was better than l could do."

"They did a very good job with the roof and the addition that came off the house and covered the deck. The only reason I gave them a B rating for quality instead of an A has to do with the finishing touches on the addition. All around the house the soffit fascia is covered in white sheet metal. When they finished the addition, which follows the roof line of the back of the house. They left it with bare, untreated wood. They don't use treated lumber because it reacts with the metal roofing and some corrosion may result. That's fine, but they should have at least covered it so that it tied in with the rest of the roof line. As we did our final inspection, I asked about the wood being treated and he explained why they don't use it. I said " so I guess I'll have to cover it?" He said that I would. I was leaving town on business in a couple days and had a lot going on, so I guess I just didn't think to put my foot down and insist they do it. Here in Mobile, Alabama we are the wettest city in the nation. We get more annual rainfall than Seattle, and it's humid. Wood rot happens.I went and bought some Thompson's Water Seal, and some sheet metal and took care of it myself. I have some pictures, but I don't see how to post them on this review page. The workers were very polite and cleaned up very well each day.
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