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"Everybody ive talked to starting with the sales rep Wu, down to Dylan the project manager, and especially Leo's roofing crew has been absolutely amazing. Even the folks behind the scenes communicated everything effortlessly, and my roof is excellent. Cannot speak highly enough about this experience."

"They were excellent. They were on time. They were always polite."

"Certified Roofing was fantastic. They promptly sent a technician out to diagnose my problem and promptly made repairs. Their prices were very reasonable."

"Great.good job"

"We have gone with power many times and are always happy with their professionalism and the quality of the product. We like that they communicate well, have financing options, and they are always super personable people. Shout-out to Jonathan for the cool suspenders."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"i hired them to replace approximately 32 double hung windows. the price was as good as any and i was in no mood to haggle. the process was very clearly spelled out and the prep that i would have to do was, as well. there were a few snags with them getting the windows (due to supply chain issues that everyone was having) so the dates changed, but i was involved in those changes. when they did start, they got most of the work done on the first day and came back to finish the next day. a few things went wrong, a window was broken, another had a scratch, and many of the windows were over-caulked to the point of being awful looking. the broken window was addressed even before i brought it up, as was the crack. when i told them about the caulking they sent someone the very next day and told me the installation crew had used the wrong caulk (outside caulk) and that they would be back to fix it. they did.... there were a few more windows after that i saw too much caulking on, and they've come out to redo those, too. All in all, their service is amazing. there were so many people involved who deserve a shout out, but i can't recall their names. my team leader or manager was Michael and he was a gem. i wouldn't say the product i bought is the best; the corners aren't perfect and the glass fogs up (i'll let Presidential know when i have a minute), but the windows work great and they look exactly like what i wanted. i was so thrilled with them, that i ordered a replacement for my front door with sidelights and transom! the price was comparable and i already knew what kind of service i was going to get. And i did!"

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."