Get matched with top foundation drainage installers and replacers in West Townsend, MA

"Wow! Unbelievable! If we ever have a water problem again, Pioneer will be the only waterproofing company that we call. We were getting some water in our basement which has a stack-stone foundation and radiant floor heating. We interviewed three companies and were particularly concerned about a solution that would stop the water without compromising the radiant tubes that were in the floor. Initially, Pioneer recommended a baseboard system that would run along the outside of the wall. Upon inspection, Mike Oliveira discussed a traditional drain to sump pump solution. We reiterated our concern about puncturing a tube in the floor and Mike assured us that he and his team would hand chisel potential problem areas to avoid the tubing. Moreover, this solution would save us roughly $2K and give us a lifetime guarantee vs. a 25 year guarantee on the baseboard system. The team showed up on time, cleared a 50' span of concrete by Noon, uncovered two sections of radiant tubing without puncturing the line, installed the moisture barrier, sump pump and new concrete by 4 p.m. They had to drill through a hefty header board to connect the pump line to an existing drainage line that carries water away from home and that was completed by 5:30 p.m. Mike came back in a week and we tested the fix using free-flow from our sprinkler system -- it worked perfectly. Subsequently we've had some consistent spring rain and absolutely no water in the basement. The team (including sales, service, billing, installation) was professional, courteous and available when we had questions. They saved us money, fixed our problem and provided a lifetime guarantee. We're both ecstatic and amazed!"

"Just purchased home,and second day in heavy rain caused pump to fail. Called andin less than 3 hours I had them at my house with a replacement pump and installed. They stayed till basement was cleared and said they would return in the next day to finish job. Showed up on time as scheduled and finished beyond my exspectations.i cannot say enough about this company. Truly deliver what they promise. From sales staff to the installer. Also a courtesy call back to make sure I was satisfied. This is the go to company for any of your basement needs."

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"Had some water seepage that occasionally appeared in one spot in my basement after heavy rains. Suspected a crack in the foundation. Tom came out and was able to quickly help me determine that it wasn't a foundation issue."

"From start to finish DryZone made everything easy. Thank you"

"New faucet has been installed an inch or so too far outside. The two securing screws could be driven into the wood by a few turns only."

"We have an unfinished basement and anytime we had a heavy rain, water would come in through the bulkhead.  It never was on the stairs, was coming in from cracks in the foundation around the bulkhead.  Rick called me immediately after I submitted an estimate request on the website.  He knew we were anxious to get it resolved and he came right out to look at it.  Also had the "basement smell" down there and he explained due to cracks in the concrete floor, vapors were coming in.  Rick did an excellent job.  I waited until we had another heavy rain before I submited this review.  I'm thrilled to report there is no more water coming in and my basement actually smells nice now!
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"We interviewed a few contractors and most agreed on the same strategy for dealing with the problem: an internal French drain and sump pump. We chose Scott from Affordable Masonry b/c he seemed the most experienced in dealing with this issue. His explanation of the problem and what he would do to address it was very clear. His write-up of the proposal was brief but contained all the useful information. He was open to being asked questions and gave truthful responses. We agreed on a date and Scott and two other men arrived promptly at 8:30 to begin the job. They worked very hard all day and did everything they said they would. An unexpected problem arose and we negotiated a reasonable compromise. They finished the job around 5:30 and the basement was even cleaner than when they began the job. A few tests of the new system demonstrated that it was working as planned. We feel confident that we have addressed the issue and confident that we could call Scott if a problem arose again."

"Rey came in one day to estimate the job. I had an interior drain system installed 24 years ago, but for the first time some water was seeping in and puddling on my cellar floor. Rey looked at the problem with me, suggested a minimal but effective solution, and priced the job at a fair amount. (Another contractor wanted to sell a more extensive job that I believe was more than I needed.) Rey and his assistant came on the day we arranged and did the job very satisfactorily. They worked hard and quickly installing a new drain channel, then re-cemented the floor leaving it clean and level. Rey was personable, professional and good to work with."

"I was impressed with NE Dry Basements from the beginning.  The head of the company (Don) came out himself to survey the situation and spent ample time with me explaining what he thought the issue was and how we could remedy it.  He answered all my questions and promptly sent me a detailed quote with a competitive price.  He did not try to oversell me and did not pressure me.  After interviewing several other vendors I went with NE Dry Basements.  They worked around my schedule, showing up on time with a very professional crew.  Although the job was messy, they cleaned up, leaving no mess.  We worked around a few tricky/complicated things but through it all, Don was adamant that he would honor his work and would come back as many times as necessary to ensure it was functioning properly (which it is).  I would highly recommend this company.
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