Get matched with top vinyl siding repair or partially replacers in West Brookfield, MA

"This is not the review I did 4 seconds after they finished the job - this is the review 16 months after the job. Years ago, we had our windows done. Mind you, their salespeople are extraordinarily assertive, personable and charming - and rightfully so, as they will spend hours and hours in your home making and finalizing the sale, as well as closing out your project. The problem is, they talk super proudly about their lifetime transferable warranty - which "covers absolutely everything! No matter what! You can take a razor blade to the screens just because you feel like it and they will be replaced, no questions asked!" This...is not true. The warranty is like all other warranties - subject to defects and defective installation only. No coverage for wear and tear, issues due to neglect/accidents, acts of god or anything related to weather or the elements. In fact, even if you paint over it or have work done by outside companies that affect the product in any way, the warranty could be voided. It was ABSOLUTELY sold to us as though NOTHING was out of bounds as far as repair/replacement was concerned. Shame on us for not going through all the warranty info with a fine-toothed comb, but the pep rallies by the salesmen we had ( one sold us windows, the other siding/gutters/trim) really get you excited. You love these guys and totally trust them for their enthusiasm and knowledge. You would not believe how much they push that their warranty covers EVERYTHING - FOREVER! So either these guys are trained to tell us something other than the truth and don't read the warranties themselves, or they lie for the sale and keep you in their pockets until the project is over, when you never hear from them again. Any issues we called about AFTER they physically left our property, were ignored or put off until forever - such as debris from work left for over a month on our front lawn, or nails that we were promised would be picked up thoroughly using a metal detector so our child wouldn't puncture his little feet (made them come back twice and they still did a pretty terrible job - are those nails even magnetic???), or the shutters they were supposed to change out for us. The quality of the materials is extremely high. The quality of the work done was high. The customer service, when all is going great, is awesome. Once you have a complaint though, they are nearly unreachable. They don't want to hear it. You can contact customer service, but they will just leave a message with the PM (if he didn't call me back when I called him, why would he when cust. serv. reps from Wherever, USA tell him to?). Nothing but the product quality separates them from anyone else, so weigh your options. Power is NOT cheap. Bottom line - OK company, great salespeople (personality- and effectiveness-wise) and products, poor customer complaint resolution, fair cleanup (looked great, but super unhappy about finding HUNDREDS of nails in our lawn), average lifetime warranty. I put that I would hire again because YES & NO are the only options. I chose YES because I know more now and I do think they sell superior products and there are loyalty discounts. If UNDECIDED were an option I'd have chosen it. As long as everything goes great, you'll be happy. If not, best of luck to you."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Book with us online or feel free to give us a call today!\n

"Outstanding! I am a retired senior citizen who was out of town when a major windstorm uprooted a tree that landed on my house, putting a hole in the roof, along with tearing down all of the siding, and destroying the Soffitt, Fascia, gutters and downspouts. BBS immediately secured a tarp on the roof to prevent further damage, assessed the situation and presented an estimate for the needed repairs/replacement. They then worked closely with my insurance adjuster to agree on a fair price. Their customer service and attention to detail is exemplary. I was always able to communicate with their office management and the onsite construction team. I look forward to hiring BBS General Construction for some future projects that are long overdue!"

"Justin Lund was terrific from start to finish. He was the first to quote our project (repairing damaged siding), offered creative solutions, and gave a very reasonable estimate compared to other contractors. He responded promptly to texts, showed up when he said he would, made the repair, and cleaned up well. Most importantly, the siding now looks great. While he was at our house, we asked him to look at other things that might need repair, and we are hiring him to replace our roof. We highly recommend him."

"I recently had my shingle roof replaced and I?m very happy with the results. The team was professional, punctual, and completed the job efficiently. The quality of the work is excellent, and the new roof looks great. They kept the work area clean and communicated well throughout the process. I would definitely recommend them to anyone needing a roof replacement."

"Workers dropped construction trailer yesterday afternoon & began work this AM. Sergei (owner) stopped by and explained minor changes. Workers very professional & courteous. Bad weather pushed timetable back by a couple of weeks. However, Sergei stayed in touch by phone & stopped by with his framer to go over measurements. So far we are very pleased. Sergei mismeasured opening for storm door which is going to require a custom made door. He explained that he would absorb the additional cost. I admire his honesty. Project completed a few days ago except for storm door. Good job, workers cleaned up everything. Sergei stopped by to be sure we are satisfied & accepted partial payment until custom storm door is here & installed. We also had an issue with during heavy rain we had water leaking into the soffet which they repaired with a j channel. I would definitely use Alliance again for any outside projects or repairs."

"Here's my story. I built most of my home and roofed or reroofed it over the last 30 years. It was time to the entire house once more. I've reached the point where I had no interest in hauling shingles up a ladder on my "free" time. Enter Angieslist. I contacted some 8 roofers or roofing companies with reviews with "A" ratings. Yes I read the reviews. Some sent sales people to sell me on the materials. Some came to look it over. Few actually measured. Dave calls and says he can stop by a Sunday. Perfect. He's the only guy who actually goes up on my roof. I asked all the others. Not one felt the need to. Hmmm. I want to show them my problem areas. I did tell them I built a large part of my house. Nope they'll spitball it. I'm pretty picky about the work I have done. [Engineer by trade]. I also want the guy I talking with to be on site while the work is done. Sending me a salesman is not what I want. I don't care about warranties. Like I'm going to get into a lawsuit with GAF. Use quality, name brand materials and I'm good. I also don't need some college kid or other on my home. So long story short I hire Dave. He does everything and more. On time. Professional. Cleans up every day. I liked him so much that some siding needed replacement and he came back and did that between other jobs. My only gripe is that he's so popular [with good reason] that I had to wait a couple months. Wish he installed driveways..."

"Andy picked up right away when I called to ask if he could take a look at my roof which had developed a tiny leak the night before. He said he could come out the very same day. When he arrived a few hours later he told me the roof was in good shape and should last another 7 years or so (the roof is 20 years old). The leak was being caused by a pipe boot which had deteriorated. He told me he'd get back to me later in the day with an estimate to replace the boots as well as to clean moss which had grown in a few areas. He ended up calling back a few hours later to say he could come out and replace the boots in an hour (he could schedule the roof cleaning within the next few weeks). So by the end of the day on the day I called he made the repair. He carefully explained what had to be done and how to do it properly and thought to use extra shingles I had stored in the basement. He was extremely nice, courteous, prompt and professional. He provided top notch service. I would use them again in a heartbeat.
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"The job was great from start to finish. Brian came out to survey the work and got me a quote promptly. Within two weeks, he and his crew were installing my new front porch. It was done in one day and looks fantastic. I would highly recommend Brian and his crew for any work like this."

"Vista started this job 9/17. From the beginning we were told by the salesman Eric and project manager Keith that the job would be finished to our satisfaction, all our concerns would be addressed. The roofing went well, we are pleased. The siding was a bigger job than they seemed prepared for. They removed wood siding and replaced rotten plywood. The siding looked fine except for an area in the front of our home which is vertically uneven. Holding a straight edge to the siding we have a one inch gap in the vertical level which was not properly prepared. Some our window frames are horrible. One of them has nails driven right in the center of the frame, others have gapping joints and one is wavy. They replaced our perfectly fine topped gutter with a 'top of the line' gutter which isn't topped so is now full of leaves. We live in the woods what were they thinking? At the signing of this contract our salesman Eric said he would do some porch screen framing and stain our new front door. He wanted payment of $600 stating this was his side job. After many, many phone calls, most being ignored, we have gotten no where. Brian Rudd finally came out and told us these problems would be corrected. Last we heard from him was 11/17. He emailed that the siding crew would be out that week to correct window trim. We never heard from or saw any of them again. They never installed the stove vent, stained the front door or corrected our siding issues. I've waited for spring thinking I would hear from them. Too bad, things started out well. Not a good company."