Get matched with top chimney cap installers and replacers in West-groton, MA

"It was very good. Everything was fine. They recommended a chimney cap and left me an estimate to do that. Almost all the companies that I have used to clean the chimney have recommended a chimney cap, so they were spot on with that. It took them less than an hour to complete the job. It seems like a reliable company, and I would use them again. The price was average. They were very responsive, and they were very professional."

"Everything went well. No issues. Vinnie who came the first day for the cleaning was great. It was recommended "several years ago" due to some minor tile damage that we get a liner installed but we never did. So this time around we decided to get one. No sales pressure at all or any other comments pressuring us to get one, but I felt it was time. Vinnie also came by with another worker to install the liner, took about 2.5 hours. Overall, a very positive experience. I did rate the price a "B" because I though it was a bit high but maybe that is the going rate. I did not shop around since there are only so many chimney companies out there and we had used Master Chimney Sweepers in the past. $558 for cleaning and $3240 for liner."

"Fred's Chimney Magic came to our home after we purchased it. We have an old house and the original chimney everything needed to be repaired...the chimney was falling apart. We needed a new liner and mason work. The head technician was so knowledgeable. They gave us a very fair price to put in a new liner, chimney cap and repair the falling brick. Will definitely recommend them again!"

"I could not be happier. Obviously, I have not climbed on top of my 3 story house to look close up, but even from the ground I can see that what was clearly a rickety chimney now looks, well, rock solid. The chimney cap is in place and it clearly looks like it's going to stand for a very long time. Ted called me within minutes of me doing the search on Angie's List, but since Rock Solid was one of the companies that came up with an A rating and excellent reviews, and since he could come out very quickly, I decided to see what he said. Time frame was important here, since you could see the sky through the gaps between the bricks of the chimney, and we have solar panels near by. If a brick fell it could damage a solar panel and that would be very bad. In fact, Ted said that the best course would be to rebuild the chimney entirely, but given the solar panels he wouldn't want to take the chance. It looked rebuilt when they left today. He gave me the estimate on Tuesday and was able to make it here on Friday (today.) He *did* tell me he wasn't a morning person and wouldn't be out early, but I didn't need to be here so long as they had access to water and electricity. Well, I don't know when they arrived because I didn't hear a thing. Just when I went out I saw the ladder. They were done by 4pm and everything looked beautiful. The ground underneath was perfectly clean. I gave him a check and now I've got a fully repaired chimney that isn't going to fall down. All good! Much happiness all around. I certainly recommend Rock Solid Chimney."

"Excellent communication! Perhaps the best I’ve seen from a contractor. While waiting to get installation done, they checked in with me on dates and always called me back if I had questions. The took a look at the roof and suggested fixing the chimney first . We had that capped and some bricks replaced with a contractor they referred. The following week they came and did the roof and leaf gutters in 1 day. They cleaned up very well afterward. When I saw a lose shingle in the yard this spring, I called them and they sent someone out to look right away (it was just an extra shingle). The were great to work with and I would not hesitate to hire them again."

"Our chimney needed to be rebuilt from the roof up. We called Carl for an estimate and he sent someone out who gave a free verbal estimate of $1300.00. We scheduled the work and were told they would come out to do the project as soon as they could, as there were other projects ahead of us. The work was completed during three consecutive days by the same gentleman who came out the first time to give the verbal estimate. On the third day, when the work was completed, Carl's worker stated he would be collecting a check from us that day. He then asked what we were quoted on the formal estimate from the company. This came as a complete surprise to us as the only estimate we had ever received was the free, verbal estimate when he first visited our home. He then told my husband he was under the impression the total for the work came to $1800.00 and then he called Carl to confirm. Because of the miscommunication, Carl agreed to charge us $1350.00. This was a positive aspect in our dealings with the company, although they could have been more communicative and clear regarding a formal estimate in the first place. After the work was done, we noticed a lot of debris on our roof, including broken bricks and mortar from the old chimney. We also noticed that a large piece of mortar/cement had been left under our back deck as well as had been spread over parts of our foundation. We are assuming this was extra and the worker was trying to dispose of it. We also never received a receipt for the work. We should have asked for one when we gave him the check, but we were going out of town and were in a rush. Therefore, my husband called Carl multiple times the next week. Carl never answered his phone and his voicemail box was full every single time. My husband also sent an e-mail to the address listed on the company's website, detailing our concerns: 1) no receipt, 2) debris on the roof, and 3) a free cleaning of the chimney which had been part of a verbal agreement -- and my husband never heard back. Due to their unresponsiveness and the mess that was left at our home, we have given up on contacting this company and will be using a different company for any further chimney repairs or cleanings in the future."

"I hired this company to repair my mother’s chimney. They came when they said they would, did a beautiful job and cleaned up the entire area once completed. My mother was happy and so was I as I do not live local so I went with them on a limb. Great work and great crew!"

"Original roof done 4 years ago is beautiful still... and repair done recently was taken care of promptly and at no charge! No complaints on our end. We will definitely use them again!"

"Mike and an assistant successfully completed this installation in about an hour. Mike kindly agreed to do this small job and squeezed it in on the day I called for his help. He was most professional throughout this interaction and I would definitely consider rehiring him in the future.
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"Certified Chimney Prompt and Professional Service! Our recent urgent necessity to replace our boiler heating system exposed the need for chimney repairs for the efficiency and safety of the new furnace system. Jamie from Certified Chimney fully diagnosed the issues and had numerous pictures taken to document the problems. His explanation was extremely knowledgeable and thorough. Jamie answered all our questions in a courteous and helpful manner. In communicating with the main office, Jamie worked with George to secure financing for the urgently needed repairs. The chimney liner, cap and masonry work were exceptionally done. Clean up of the roof and yard was above expectations. It was a pleasure doing business with Certified Chimney in a stressful and urgent home repair situation. We will definitely use again and recommend to others needing chimney services! Thank you, Certified Chimney and Jamie!"