Get matched with top fridge, freezer or ice maker repair or service pros in West-Groton, MA

"This pro provided useful information via a virtual (online) video consultation. Since this service does not send technicians to the home, they did not do the actual work. I am considering whether to order parts and try to complete the repair myself or under their virtual direction."

"James is awesome. He’s fixed my washer and my dryer on separate occasions. We inherited the appliances when we bought our house and thanks to James we’ve learned a ton about them and kept them running smoothly. Timely and professional service. Highly recommend!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Snowblower maintenance last year included oil change, annual tune-up, and they even adjusted the spacers at the bottom edge of the front of the snowblower without my asking. Snowblower starts with the pull cord again, as it should--I no longer have to use the electric starter. Lawnmower maintenance a couple of weeks ago: Lawnmower was returned to me cleaner on the outside than ever before (I got the lawnmower used several years ago). They sharpened the blade sharper than I've ever had from my local hardware store. After the oil change and tune up, the lawnmower starts up right away on the first pull. In both cases, for my snowblower and lawnmower, pickup from my house and dropoff back at my house went as planned--very convenient. Mike's Equipment Repair takes Venmo as well as personal checks. The web site is convenient, and communication is by text messages--very responsive."

"He quickly determined it was the heating element. He got the part and fixed it the same day. He was very professional and did a great job."

"Hunter Appliance sometimes uses contractors for their installations. All Out Services, their contractor, was wonderful!! Mario and Jason were knowledgeable, paid attention to details and were extremely professional. I would highly recommend them for any of your installation needs. 5 stars!"

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"Mr. Kariuki was able to repair our central air conditioner, so we did not have to buy a new unit. It works like new! I highly recommend him."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"Bob from RH West is my go to plumber for anything from small repairs to big projects like water heater replacements! He's fast, reliable, reasonably priced. I found him a few years ago and haven't used anyone else since."