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"The Kings Mitigator did outstanding work! The roof and guttering look fantastic and they cleaned up behind them. Absolute pleasure working with them."

Magnus Builders, LLC is a full-service residential remodeling company based in Louisville, Kentucky. Specializing in a wide range of home improvement services, including kitchen and bathroom remodeling, home additions, roofing, siding replacement and repair, gutter installation and repair, and interior/exterior painting. With a focus on quality craftsmanship and customer satisfaction, Magnus Builders, LLC helps homeowners transform their living spaces, from minor updates to major renovations.\n

"It went great!  We had just bought an older house, knowing that we would have to replace the roof soon.  We needed some ideas of how to fix certain areas and pricing.  We were also unsure of the overall quality of the roof.    The salesperson did an inspection, fixed a few spots, and explained everything thoroughly.
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"Joe and his crew were punctual professionals who worked hard to complete the roof replacement quickly. Great price for established products and professional craftsmanship. I have already added him to speed dial for any future work."

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In Fall 2015 Brad from Beams Roofing inspected my mother’s house for storm damage.  Brad was very respectful and knowledgeable and worked great with my insurance company.  He felt the insurance company’s quote was too low and submitted revised measurements to obtain an additional $600.  The weather became too cold to replace the roof so we agreed to wait until Spring.  In Spring I called to schedule the installation but Brad was no longer with the company so I met with owner Wes Beams.  Mr. Beams went over insurance paperwork and wrote up a new contract (some items slightly higher cost than in the Fall).  I was a little concerned when several line items were left out of the new contract, but as I pointed them out, Mr. Beams wrote them back in.  I was also surprised when he said I would have to pay for all the material upfront (because I’ve always heard not to do that – even from my insurance company).  Due to the high rating on Angie’s List, I went ahead and agreed and provided $4200 up front.  The work was expected to take less than day, and since my mother has Alzheimer’s and we would need to make special arrangements, it was agreed the work would be done on a Sunday (they do not typically work on Saturdays).   It was also agreed that if the roof took longer than a day we would get notice (because we would need to make arrangements for mom).  On installation day we returned home at 5:00 pm and the workers had left, but the roof was not done.  We had not heard from Beams, but Monday morning the workers began hammering at 7:00 am.  This was a hard day for my mother, since we were not given ample notice to make arrangements (they were supposed to schedule a time for a 2nd day – we didn’t know they were coming Monday morning).  There were legitimate reasons the roof didn’t get done in 1 day (damp ground, replacing some rotten wood), but I wish the communication had been better.   Upon completion of roof, Mr. Beams called me the next morning to tell me he had talked with my insurance company and that I was to go ahead and pay him for the remaining cost, and when my cancelled check came back to give him a copy and he would file it with the insurance company.  That set off a few warning bells for me.  I said okay, but hung up and called my insurance company.  They had no record of speaking with him (they said they log all calls), and that this would never be the proper procedure.  They agreed to let me conference in Mr. Beam while they explained how the insurance filing worked (fax in completion details and they would issue a check in a day or two).  I met with Mr. Beams that same evening so I could go ahead and pay him our deductible share, along with some money for the boards they replaced.  I had the checks ready for him based on our contract, but Mr. Beams spent 20 minutes re-adding things up again and again, eventually agreeing that the checks I provided were exactly what the contract said.  He had a terrible attitude that evening.  He said I should pay the last $1800 the insurance owed because the contract was between me and him – not the insurance company.  I had already given him almost $6000 (most of it up-front), so I’m not sure why he was so upset over waiting an extra couple of days for the last $1800.  I told him it was my understanding that most roofing companies worked with insurance companies since not every homeowner would have the money to pay for roof installations up front and then get reimbursed.  He said he doesn’t usually work with insurance companies, and then proceeded to spend 20 minutes bashing the roof on my own house (which I had told him I had installed a couple of years ago).  He then complained that he lost money on our roof, did me a favor by working on a weekend, that he was going to go back to my insurance company and ask for more money because the measurements were wrong (his company measured).  In my opinion he was acting childish and trying to deflect from the fact he caught called out for saying the insurance company said for me to pay for the roof and get reimbursed.  Used car salesman is the impression I was left with. The roof itself looks good as far as I can tell.  They cleaned up after themselves, so no complaints in that area.

 

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Can't say enough positive things about my experience with Window City from the initial meeting to the install. I was in need of replacing all 11 of my old metal windows in my ranch style home. After getting 4 different bids I choose Window City - what a great choice!! Greg walked me through the product details, the estimate was really the final cost!! Everyone was very professional, knowledgeable of their craft and VERY respective of my personal property both inside my home and outside. Ron and Elijah did the install - they are very hard working, know what they're doing, work very well together, professional, respective of property, cleaned up after they were done and I don't know how they managed to finish the job in the pouring rain. They kept everything dry but themselves. They should really be commended for their fantastic efforts to get the job done in one day!!

My home is now very soundproof, airtight, secure  and very pleasing to the eyes with the Vista Window.  I've already recommended Window City to my friends, neighbors and co-workers and will continue to do so.  Thank you Window City!!

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"Daniels and Daniels painted my whole house and pressured washed the outside, as well as installed 3 replacement windows. The work is phenomenal and they were so nice and professional. I would highly recommed this company to anyone needing work done on their home or business. I will be calling them back in the future."

"It went smoothly with no problems."

"It was fast, affordable and effective service thanks for helping restore my place 😀 it looks really good I would definitely recommend their service to my family and friends."

"As stated, we had a very serious issue with the original box gutter contractors.  A "one week" project had turned into a multiple month project that was punctuated by near begging for incremental payments and random leaks in our ceilings (we did not have leaks before the work began).  Before releasing the final payment to the contractor, I looked up Abrams Roofing and Sheet Metal (it is very hard to find folks who have experience in box gutters), and I got agreement from my existing contractor to allow me to hire them to inspect the work that was done by them.
Abrams was happy to take the job, but I did stop by their office in person and explain the situation and what I wanted.  They sent someone out within a week (in fact, we didn't have to be home for the inspection).  They compiled an over 40 page report with some 50 pictures of the good, bad and ugly of what had been done to our gutters by our pre-existing contractor.  I felt good about the report because it was so detailed and they mentioned and took pictures of some areas that they said were done very well (i.e. the expansion joint welds).  I think I paid about $200 for this report (well worth every penny).
I emailed the report to my existing contractor, who admitted that they had serious issues with their workmanship and did not fight any of the report items that Abrams had compiled (they had connected copper with roofing caulk in places, had improper flashing in many locations, poor welds in multiple locations, and standing water in at least one section of the "completed" and completely newly installed box gutters).  They halfheartedly said they would come out and fix the issues, but I had lost all trust in them, so I got them to agree in writing that they would walk away from the job without a penny more from me in exchange for me not writing any reviews of their service.
I called Abrams and asked them to quote the price for them to fix all the issues.  It came out to just a bit below what would have been the final payment I would have owed the original contractor.  They were busy, so I believe it took a month for someone to get out and do the full remediation of the roof (re-weld and replace some sections of the copper, proper flashing, additional downspout installation, etc).  I was VERY pleased with their work.  They were very professional, fair priced, and stuck to the facts at hand.  Also, though they took a few weeks to get out to fix all the issues, it rained and we started to get leaking due to the shoddy work they were going to fix.  My wife called them and they came out that day and did some basic fixes to stop the leaking until they could get out and redo all the problems from the original contractor.  They charged us nothing for this (didn't even come up).  I would rehire these folks in a heartbeat, especially for box gutters.
It has been two years now since they did the work, and the gutters are great and no leaks.  I would have written this review earlier, but I couldn't find their company on Angieslist (not sure why they have removed themselves from the listings).  It is clear that they are experts, especially in atypical roofing like box gutters, and they take pride in their work and reputation.  They seriously saved the day after we had spent outrageous sums of money on charlatans.  If only they were listed on Angies List when I was originally searching for someone to redo our gutters, I might have avoided the whole mess in the first place.
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