Get matched with top tankless water heater repair pros in West Roxbury, MA

"The service was quick and efficient and the pricing was great. "

"Excellent service. Very professional, on time, and the faucet replacement was done perfectly. Everything is working great now. Highly recommend. "

"Exceptional service from the initial diagnosis to repair, superb team. I appreciated everyone's thoroughness, willingness and honest business tactics. They provided a safe environment for me to ask questions and we explored all options. Ultimately, Joshua, sealed the deal by being caring and understanding. His expertise showed but most importantly his work ethics and integrity was felt. Many thanks to the whole team Brett, Joshua, Jason and Peter delivered Top notch service. Lastly, the communication was A+. Loved receiving text messages with photo id's, true professionals. Highly recommend! You won't be disappointed!"

"Got the job done. I don’t know if it could’ve been a little more in depth. They kind of just sprayed it with a cleaner and checked the temps, and a few weeks later, my AC is now dripping water."

"No invoice transparency at Sila Heating, Cooling, Plumbing, and Electrical. I had an appointment on February 16, 2026, to troubleshoot a no-heat issue on the second floor of my home. I was told the repair would be $1,500. Although hesitant, I agreed to proceed because I needed heat. The repair was completed, I paid $1,524.90, and the technician left. I later realized I had not been provided with an invoice, so I called the company directly at 781 438 4114. The person who answered the phone emailed me an invoice. The invoice listed an HVAC diagnostic fee of $69.00, followed by ?HYD 170,? with no price or itemized breakdown provided. I understand that professional services and parts can incur significant costs, it is unreasonable that the part alone could account for the entire charge without any supporting documentation. I respectfully requested a detailed breakdown of the invoice through multiple phone calls and emails; however, the responses I received were dismissive and failed "

"This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed. "

"Colon Plumbing was very responsive and reasonably priced. Provided next day service for water heater replacement. I will definitely refer them to everyone I know. "

"BEWARE - EXCESSIVE PRICE GOUGING, UNETHICAL PRACTICES!!! Go elsewhere the first 'estimate' I was given yesterday morning was for 13k to replace my existing Rinnai unit with a new one, (equivalent to the old), update 1 gas pipe and install a pre-filter to prevent corrosion in the unit. The unit itself only costs $2700! When I indicated the price 'seemed high' and I mentioned needing to call my husband (who is a teacher stuck in class) and research a bit more (I also mentioned prior research had me thinking closer to 5k), the rep said 'let me work with my boss'. Shortly after, the price was 10k for the same work. At that point, I knew inside I should have gotten more quotes. Both Reps indicated the pricing was good and in line...since 'prices are so much higher during covid. Bottom line - even if the end price was fair (10k was not fair. It is still excessive!!!) and these guys did do a good job, why in the world were they trying to get an addition 3K! out of me?"

"I needed a fairly small job done. Joe got back to me quickly with an excellent price, showed up the next day on time, and completed the work in no time. Friendly guy, great service - I will definitely use him again!"

"Great work. Honest service saved me a bundle and were very friendly and professional. Highly recommend."