Get matched with top grout: replace or repairers in Westlake, OH

"Nate and Joe did an incredible job. Both are extremely quick and meticulous and in their work. It took less than 1 day to cut and install and 2nd day to grout. By noon of the second day, my project was complete. All the cuts were perfect and their attention to detail was amazing. They took great care to protect our floors and countertops during the job and cleaned-up at the end. My wife and I cant stop staring at our beautiful new backsplash. We plan to use Exotic for our Master Bathroom project next. Wholeheartedly recommend Nate and Joe for any tile project anyone is considering."

"It went very well. Doug gave me a list of supplies he needed and arrived exactly when he said he would. He said it would be a one day job and it was. The tiles look wonderful."

"Very happy with the repairs."

Hi, my name is Brian Douglas. I have been installing various types of flooring for approximately 12 years. I have also been installing tile for approximately five years. I do subcontracting work for Sherwin Williams Floor Covering, M-Five Construction, Poshedley Floor Covering. I take care of my van, my tools and my appearance. I'm polite as well as animal friendly. I have plenty of references if you need any. I also have pictures of my work. I get work done in a timely manner and keep my areas clean daily. Fully insured. Bonding for specific jobs.

"Mel (service technician) called immediately after I contacted the company. He came when he said he would come. Scheduled a repair date and showed up on time. Did an absolutely excellent repair job. This was a small job and he was happy to complete the project. He charged a very fair price also."

"Carpet that s over 20 years old looks like new. Downey is the best!"

"I hired Tom to reglaze our bathroom almost a year ago now, and was thinking about it as I need another bathroom done.

Tom and his son spent about two and a half days reparing and glazing the tile walls and tub in my bathroom.  While here they were polite and professional.  At the end of the job, the bathroom looked great other than some drip marks on the tile walls in about ten different areas.  I asked Tom if he could fix this, and he said it would smooth out as it cured over the next couple of weeks. I still paid him given his good track record on Angie's List.   The drip marks never smoothed out.  I called him three times over the next couple of months and he never returned my calls.

Overall I am still happy with the job.  The tile walls look about 10x better than they did before, at a cost much less than replacing the tiles and tub.  Though when you look closely, you can see the drip marks.  I am mostly upset that Tom never returned my calls, and felt obligated to submit this report.  (I don't normally give bad reports.)  Now I have to find someone else to reglaze my other larger bathroom."

"He was on time and proceeded with the work just has he had promised. Removed the vanity, toilet, and the old tile, leveled the floor and laid the the tile. He returned the next day to grout and replace the fixtures."

"I had all brand new interior doors installed inside my house last winter. Three of the doors were sticking and would not close at all. I called On The Job, left a message detailing my problem, and a short time later I received a call from Bob. I asked if this was the kind of job that he would do and he stated probably but he would like to come out and check just to make sure he knew just what the problem was with the doors. He came out that same afternoon (I think it was 6/6) and scheduled the work to be done on Saturday morning (6/11) since he was involved in other jobs. On Wednesday 6/8, I got a call from Bob that he had some free time between jobs and asked if he could come that afternoon. He and Jeff showed up and had the job done in about 2 hours. They did an absolutely beautiful job. And, no wood shavings were left anywhere at all. They were very organized, professional, prompt and extremely clean workers. I would not hesitate for one moment to recommend On The Job to anyone who needs repair jobs done. I have every intention to have them back again when I have another problem that needs repairing. "

"I hoped to get the flooring in over half of my house replaced before a party I was planning a month away. Rob made several trips to my home to show me carpet and linoleum samples before I made my choice. When the supplies came in, we chose a starting and finishing date. All promises were kept, the house looked great for the party and the price came in below the quote because the much of the sub floor was in better shape than expected. There was one minor issue in that I wanted the linolium to extended a couple of feet from the kitchen into the living room where there is a lot of traffic. They extended it a few inches further than I expected, so they made the correction without any problem or hassle. This is the second time I used this company as I had the master bedroom carpet replaced three years ago by them. I would highly recommend them.
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