Get matched with top natural slate roofing repairers in Westminster, MD

"We appreciate the thorough inspection that Zachary and Andrew conducted, including inspection of the attic. From the many photos they took of the roof, we can see that they did several maintenance repairs, including caulking, re-nailing, etc. They discussed with us the condition of our roof, explained what they found and the maintenance/repairs they had performed. They also discussed with us new roof options when it is time to replace the roof. We found both Zachary and Andrew to be personable and professional, and we look forward to seeing them again when we have additional roofing needs. Susie Setser"

"We first became aware of this company at a home expo. We were in need of additional insulation in our attic and were looking into a ridge vent being installed as well. During inspection, we realized we needed a roof too. We negotiated a fair price for all three requested jobs and work started about a month later. During the job, the workers mistakenly trashed our gutter helmets and some were damaged beyond repair. We discussed this with our project manager and they were ultimately replaced free of charge. During the insulation install, the workers dropped a hammer through our ceiling and left a hole. It was repaired very nicely within a couple of days and you can’t even tell it happened. The cleanup after was very thorough. I found 1 or 2 pieces of metal after, but that’s nothing compared to what I’ve seen other companies leave behind on jobs for my neighbors. Overall, my husband and I are very pleased with the work performed and the price paid. Aside from the somewhat pushy sales tactics on the front end, I’d highly recommend this company."

"I’m going to begin this review by saying, I have never hired someone to do a job on my house where I have been completely satisfied with the labor and the finished product. Until now. I just hired a company to remove my existing shingle roof and replace it. Not only is the finished product of excellent quality, but the technicians were extremely diligent in making sure everything was done with precision. The entire job even down to the clean up afterwards is outstanding…. I highly recommend Coxs Roofing and I will be using them whenever I need roofing work done. Oh! And they also had the best price quote out of three estimates I received. 1121 Roland Heights Ave. 21211"

"Homefix Custom Remodeling was great to work with from ease of scheduling, arriving on time and quickly and affordably completing repair work. The roofing expert walked me through the repair before and after and the job was completed. Will definitely work with them on the next project."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Roof install was quick, great clean up"

"Roger was very responsive and easy to work with! The guys showed up on time answered any questions we had and got the work done quickly and well. Our new roof looks great and in all the big rain storms recently it has stayed dried. We have no more leaks and would definitely suggest working with Charm City Roofing for any roofing and siding needs. Thank you Roger for all the help in getting our leaking issues repaired."

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American Custom Contractors is a full-service roofing, siding, and general contracting company committed to delivering high-quality home improvement services. With 52 years of experience, we specialize in both residential and commercial projects, ensuring durability and precision in every job. We pride ourselves on our customer-focused approach, providing tailored solutions and exceptional craftsmanship to meet the unique needs of each client.

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