Get matched with top appliance (major gas appliance) installers and replacers in White-horse-beach, MA

"Thomas (the technician) quickly diagnosed the problem with my dishwasher and recommended a replacement part. I was extremely impressed with his professionalism and knowledge. I would highly recommend Neli as a low cost alternative to expensive appliance repairs."

"The guy that came out was nice but really didn’t do a great job of troubleshooting. He said it was a pressure sensor problem and that the whole control board needed to be replaced. He called and gave his shop and they gave me a price of over 350 dollars. I told him no way I’m gonna pay that since it was more than the machine is worth. He then offered that I call the manufacturer to see if they could help which I did. The manufacturer sent their own repair man and that guy just pretty much reset the computer and now my machine works well. I should have just called the manufacturer first. I had to pay the 80 dollar service call to Affordable Appliance for them just to diagnose it. I was charged the 80 at first and the owner Richie contacted me and was very helpful in making my situation right. He refunded me the charge for the service call and offered his business again if I want it in the future. This was a great way to show that he cares about his customers and based by that action, I will recommend him for future jobs."

"Very pleased. I requested service through Angie's List on a Friday night from a number of companies. Affordable Appliance called me on Saturday and scheduled a technician for Monday. They came on Monday and diagnosed the issue quickly. Unfortunately the needed part is discontinued. I really appreciated that the technician seemed bummed that he couldn't fix it for us."

"Showed up the time he said he would, took a look and knew what he had to do......very nice guy, any other appliance work needed, I would definitely call them again"

"Dan did an excellent job communicated both before and after the work. He was very flexible on the day of work as some prep was required prior to old.appliance removal and new appliance installation. I'm very satisfied with his work."

"Pros: Very responsive Fair price Good safety consciousness re: COVID Cons: Many avoidable mistakes, which made a 3-hour job take 2 days Bad attitude Very mixed experience. Junior called me right away with a fair quote and good availability. He arrived just when he said he would. He didn't seem very familiar with either the dishwasher or disposal install, and seemed to be having trouble with both. I was in no rush, though, so this was not in itself a problem. However he couldn't get either appliance to power on. He made many trips to the circuit breaker before declaring that it was a wiring issue (even though both original appliances had powered on just fine before he'd disconnected them) and we'd have to have an electrician come out to fix the problem. I asked for his address so we could send him payment once the power was working and we could verify that the installations were good to go, and he took extreme offense. He basically accused us of not being willing to pay him at all, and told us to "forget it" if we didn't think he was "worth paying". This was ridiculous and unnecessary, and I insisted on getting his address so we could send a check. A few minutes after he left, my husband got off work, went down to check the circuit breaker, and immediately saw that one of the breakers had been tripped during the installation. He reset it, and everything powered up just fine. This was such an obvious solution, it's hard to believe that any kind of experienced installer would have missed it. So, the good news was, now we had power, but the bad news was now we could identify multiple issues with both installations. The garbage disposal was leaking around the top (where it meets the sink), so we couldn't run water in the sink at all without putting a bucket underneath. Plus, it wouldn't turn on, even though it had power. The dishwasher started, but then almost immediately went into error mode, because it couldn't drain. Turned out that Junior had incorrectly connected the dishwasher's discharge hose to the disposal -- he failed to remove the plug at the disposal end -- so the hose was blocked. Again, rookie mistake. When my husband removed the plug, and reconnected the hose, the dishwasher was at least functional. I called Junior to update him. He was extremely defensive, and argumentative about everything. He kept saying, "I stand by my work", and was unwilling to entertain the possibility that he could have done anything differently. He refused to believe that the electrical solution was so simple, accused someone else of causing the disposal to leak, accused us again of not planning to pay him, etc. I had to ask him to stop talking over me so I could even finish a sentence. He did come by the next morning, uninstalled and reinstalled the disposal again with a better seal around the top, and was able to get it working. I paid him on the spot, just as I assured him I would once the work was actually complete and correct. His foul mood was unchanged the entire time. So. In the end, we have a working disposal and dishwasher. The work could have been completed in substantially shorter time, and with a lot fewer headaches for us and him. Would likely not use again if there were any other options."

"I hired Jimmy to install a gas appliance. Jimmy was very easy to communicate with and very responsive. I had a very pleasant experience throughout the process and would highly recommend Jimmy for his work."

"Rich answered and returned his calls promptly and came to the house when he said he would. He was very personable and knowledgable. We had two other professionals in previously who could not figure out why the thermostat we had purchased for installation didn't work and what to do so we could change the old thermostat to the new. Rich knew we needed a different thermostat and offered to purchase it at the supplier store for us.The price was reasonable and he came back two days later, on a Sunday to install it for us, although it is not level on the wall. It works great and it is wonderful to wake up to a warm house in the morning."

"The guy that came was very nice, didn't make a mess and had my fridge fixed in 40 minutes. I would call them again for any appliance repairs. I also bought my appliances there 2 years ago and they had great people to help me chose what was best for me.
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"Our gas oven died one week before Thanksgiving, and the appliance repair service we've used previously didn't respond to my call. Al replied with a quote request promptly, came out same day, and had the oven working again within a half hour. He was professional and courteous, and wore a mask and gloves inside the house. Will definitely use again."