Get matched with top grout: replace or repairers in Wickliffe, OH

"Exotic Tile exceeded our expectations! They’re a diverse company who helped us with removing a marble fireplace and replacing it with beautifully laid, white wash brick, and recreated the same matching look in our kitchen. We loved them so much we also asked them to complete our guest bath with a new floor as well. They were also kind, courteous and gave realistic timelines, which having little ones in the house, was greatly appreciated. HIGHLY recommend!"

"Great. He replaced the tile quickly and it looks perfect. Grout is well matched. He also replaced a drain for me. He also rebuilt a step in my backyard on my deck that was rotten and dangerous so that it could be safe again. He has good skills and is always prompt. He also has great communication skills. He is a great handyman."

"Very happy with the repairs."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

Hi, my name is Brian Douglas. I have been installing various types of flooring for approximately 12 years. I have also been installing tile for approximately five years. I do subcontracting work for Sherwin Williams Floor Covering, M-Five Construction, Poshedley Floor Covering. I take care of my van, my tools and my appearance. I'm polite as well as animal friendly. I have plenty of references if you need any. I also have pictures of my work. I get work done in a timely manner and keep my areas clean daily. Fully insured. Bonding for specific jobs.

With 30+ years in the building industry we off a wide range of knowledge to help in quickly diagnosing and resolving issues relating to your home. From repairs and maintenance to renovations and additions we pride ourselves in offering clients the highest quality within their budgets and expectations. We look forward to the opportunity to work together.

"Carpet that s over 20 years old looks like new. Downey is the best!"

"Bob came out promptly, provided an estimate, and started the work in about a week. He worked around 4 or 5 hours each day, and the project took 6 working days. He was able to save enough old peach tiles to make an attractive border around the middle of the shower. The tile work is excellent and looks very nice. He cleaned up very well. There were some disturbing aspects, however. He ruined two hand towels in the bathroom by leaning the shower door on them. After he had re-installed the shower door, I noticed it was not on straight and raised concern about it. He attempted to straighten it, but it was not better. He said he would come back if it did not work out, but I did not ask him to come back for the door because I was upset that he had made new holes in the old peach tiles and didn't want him to do any further damage to these tiles which cannot be replaced. He had already broken one of these, and the extra holes cannot be covered up in any way. After he left, the sink next to the shower was clogged up. When I called him about the sink, he said that he wasn't anywhere near the sink and wasn't responsible for it being clogged up. He had only washed his hands in it. I think he should have taken responsibility for the clogged drain and asked his plumbing colleague to unclog it. Instead, I hired a plumber to fix it, which cost me an extra $160.91. When asked why the sink was clogged, the plumber told me it was quite puzzling, as there were pieces of ground cement in it. I then called the shower door company and ended up having to get a new shower door for $368, as they would have charged me $299 to come out and reinstall the old one. While I am now pleased with the finished product, it took two additional companies and an extra $528.91 to complete it."

"I was in need of some repairs to ceramic tile, hardwood floor and carpet. They came out and gave an estimate for all three repairs. They were lower than another company. I had cracked tile on my hearth, they came and removed the tile, put cement board down and then installed the tile and put a trim around the edge as it's higher than the previous installation. The hardwood floor we thought we would have to replace 7 boards, but after sanding, it's salvagable without replacing it. The carpet repairs were to some damage areas between rooms. I had pieces of new carpet from the original installation. They put in a new section and then used that part to replace some smaller spots.  All the repairs were done quickly and professionally.  They were very protective of my floors and put carpet padding under their tools.  They cleaned up quickly when done.  I would use them again for repairs or installation.
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"The caulk around some (most) of our house windows was dry and cracking. Jaime re-caulked the windows for us. We have had him do work for us before, and as usual he did a great job."