Get matched with top custom cabinets builders in Williamsburg, VA

"We were looking to refresh and update the look of our 21-year-old kitchen and master bathroom for resale but did not have the budget for replacing the cabinets. Our actual cabinets were still in great shape, but the outsides looked dated and had some problem areas. We opted for refacing, which puts a new surface on existing cabinets and replaces doors and hardware. We also replaced our laminate countertops with granite and under mount sinks. After comparing other companies, we chose Kitchen Tune-Up. We worked with Mark Levy, who directed and arranged the entire process. He explained the procedure step-by-step. We made our 50% down payment in mid May and our final payment in mid August. The entire process took a little longer than we expected. There was a point at which we believe we got “lost in the cracks.” Jim did the actual refacing and installing and his work was very professional. He took great care to satisfy us. He always made very efficient use of his time and cleaned up afterwards. In the process, we had to provide the new kitchen faucet, which we had already bought, and then choose the granite and sink from BBG in Newport News. We also drove out to Richmond to choose which granite slab we wanted. When the granite was being installed, only two people were sent. They were obviously struggling to maneuver 800 lbs. of granite into place. We did have to pay extra to have some sheetrock repaired after it was damaged by the granite installation in the bathroom. We also had two more cabinets refaced in other bathrooms. Anyway, both the kitchen and master bath look really great! They just look brighter, newer and definitely more up-to-date! We are very happy at how it all turned out!"

"Excellent work/service job on my cabinet microwave the contractor was prompted and efficient in his job thank you"

"Wonderful experience with Method Organized!! Steve was able to come out in just a few days and give me a quote on the work I wanted done. He worked with me to get what I wanted done down to the budget I wanted. He made some great suggestions to improve on the ideas I had. Mike and Eli were the install team. They were super! They were on time, very polite and got everything on this big job done by 3 pm that afternoon. They cleaned up behind themselves, even vacuuming the floor around the new shelves. Mike and Eli noticed a problem with the shelves that were going on the wall near my pull down attic steps. They told me about the problem and explained my options- a potential problem solved because they were so observant and careful of the plans when doing the install. I love the shelves and Murphy bed! They make my guest room so much more functional!! I highly recommend Steve and his team!!!"

"This company provides the level of Customer Service that is seldom found in the world today. When you find a company with the Customer Service level I received by Amy, that is the company you will definitely do repeat business. The quality of Cabinets is great, but when you have the Customer Service support, like Amy, that’s a BONUS. I highly recommend Cabinets for everyones’s cabinet needs."

"The work was completed as described. The people were all very nice, professional, on time each day, great clean up. I wanted to change 1990s fruitwood stained alder wood cabinet doors and boxes to painted white. Mark convinced me that painting was not a good idea d/t the problems, over time, that accompany paint. He was very nice, not pushy. I went with the "tune up" but wish I had gone with the paint. The cabinets do look "tuned up" They have a shine but just look like they have been washed down and a shine product applied. This is of course what was basically explained to me so the company did what they said they do. I guess my point is that if you have an older home, original brown stain to wood and want to "update" then you should either 1) Replace the cabinets (which I could not afford to do) or 2) go with your gut and get them painted because just "tuning up" is not going to make you happy. I wish I would have gone with the white painted look. It would have been about the same amount of money and I know I would have been happier. I just had 14 (6 panel doors) replaced and all existing window and baseboard trim for 3 bedrooms, 5 closet and 12ft hall, WHICH HAD THE SAME FRUITWOOD STAIN, done for $2600.00, price including painting everything white AND INSTALLING NEW DOORS. IT looks GREAT and I am so happy with it. Mark and his company did what they said they would do and there is no fault with them. I do think this is basically a good cleanse with a gloss top coating of KitchenFit proprietary product and significantly overpriced. BTW I had estimates of $2700.00 to 3500.00 for painting of the cabinets so price was not the deciding factor for me; it was the sales pitch. Kitchen Fit was just more convincing r/t longevity of the work product. Expensive lesson learned."

"We were extremely pleased with the bookcases (and my husband is a picky guy).  Ron had to match existing paneling and he did an amazing job.  The book cases look like they were built with the house.  He used some of the wood from the original paneling but made it look so much better.  He dealt with all of our quirky requests (phone charging station, removable back panels) very effectively and offered his own ideas about what would work best. He listened to our ideas and showed us a drawing of what we could expect. He communicated throughout the project and we were kept apprised of the schedule. <br /> We got several bids on the project and Ron's was the best. <br /> We would definitely use him again. <br />"

"Issue #1: Started at first meeting in October 2014. Salesperson did NOT and consistently DID NOT HEAR what i was describing to him. Even with a wood sample.  He kept going on and on and the quality of their work. So, to save $10,000 in buying new cabinets we decided upon this option. <br /> Issue #2: Another person came out to finalize the measurements. Apparently Salesperson #1 did not LISTEN to what we wanted with replacing the drawers. They were just going to reface them. This would have left the drawers looking and working unbalanced and uneven and interiors being worn and ugly compared to the rest of the  "new stuff".  Salesperson #2 said it would be $450 extra to replace all the drawers with new ones. Wow. Ok. I needed them to work and look good. My old drawers have become crooked - since they were installed in 1988. I don't know WHY Salesperson #1 didn't suggest that at the initial meeting. <br /> Issue #3: We were to receive samples of the wood we chose and the color we chose. At the initial meeting, we told Salesperson #1 that we wanted a stain with grain showing, not a flat paint! We said this at least 3 times. What do we get as a sample????? Yes, a FLAT painted piece of wood with no grain showing. So, it takes another 2 1/2  weeks to get another sample. <br /> Issue #4: Approved sample. It is now the end of November! They said they wouldn't be able to come install until January! Yes, it took 3 MONTHS for this process start to finish. I could have received NEW cabinets in 6 weeks. <br /> Issue #5: Installation time. They had to build a new cabinet for over the refrigerator. It was clearly CROOKED! The bottom of the cabinet was 1 inch wider by the time you got to the top of the cabinet! AND where  the inside hinges were there clearly was a mistake and was all GNARLED up on the inside! HOW could a "craftsmen" leave such an obvious mess of a creation and not expect us to NOTICE??!?!? Seriously?!  It looked like something a high school shop student did.  We told them to replace the whole thing <br /> Issue #6: They did not tell us during the initial visit that the build-ups of the cabinets to reach the ceilings were just FRAMES! The interior and the back (wall exposed) were not finished. Now the inside of the top shelf of my cabinets are the ugly burnt orange color of the previous paint job. I could have painted that if i had known it would be showing!!!!!!! <br /> Issue #7: Upon final inspection 3 of the drawers were WAY off color to the rest of the cabinets. It looked like they were missing a coat of stain!!!! So, they ordered and replaced them  2 weeks later. <br /> Issue #8: We were provided a can of paint to paint the inside edges of the inside of the frames of the cabinets to match the outside.. really? I have to actually do work  on the cabinets i paid  $15,000 for ????!! <br /> The craftsmanship was definately was under par for what they told us. It seemed like they just wanted to get in and out without really taking a step back and looking at the work. Things still are uneven, but can't do anything b/c the laminate is glued down.  Salesperson didn't even follow up the week the workers were here to check how things were going. Once he received the check, he didn't care. <br /> If I had to make the decision over again, i DEFINITELY would have gone with NEW cabinets. I could have received them in 6 weeks, instead of a total of 3 1/2 months, consistent color, better workmanship and a lot less headaches. <br /> <br /> <br />"

"I have a window I've always wanted to do, but it's not a top priority. They have emailed me periodically. They are very nice and respectful. They haven't pushed me. They just occasionally contact me to see if I would like to do any work."

"I interacted with one associate, Ben. He was not at all competent. He took weeks to respond, and when he did, he was usually flustered and not very helpful. He messed up two of the orders, and refused to help me get the cabinets after he failed to deliver on the date he said he would.  <br /> When I need cabinets for this same line, I now use a business in North Carolina. I would rather do business with them and drive 3 hours, than do business with Cabinetry with TLC and drive 5 minutes. <br />"

"<p>Lloyd Stephens, his employees, and all his subcontractors were extremely professional, well-qualified, and respectful. They were hard-working, reliable and cleaned up well at the end of each work day. The contractor had no reservations about getting into the action and helping when he saw the need. This company truly focused on customer satisfaction and took pride in its workmanship. We are so happy with the quality of the work and the additional living space that we now enjoy.</p> <br />"