
Serving Willits, CA and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"The good news: the car was transported safely. Also, Ely (the broker) was generally responsive and professional over the phone and via email. (One quibble: he charged an upfront deposit that was more than $200 higher than the deposit requirement stated in my emailed quote.) The drivers Ely hired, however, were not responsive or professional. The pick up happened very late (after 11 pm) and the cross country driver demanded an earlier delivery time than we contracted for while en route. On Sunday, the driver called and asked where to meet us. We explained that the contracted delivery was for no earlier than 4 pm on Tuesday. The driver had a fit. We called Ely who said it's not our problem, but the driver repeatedly called and texted us trying to get an earlier time (something that was simply impossible for us to do). Finally, on Tuesday, we called the driver and told him we were 20 minutes from the destination city. It turned out, however, that the driver wasn't even in the city where he was supposed to meet us. The driver demanded we travel to him, and he was rude and uncooperative when we refused. He would not meet in the location that Ely had recommended, but finally agreed to a spot about 3 miles away. All's well that ends well, but this experience was needlessly harrowing, especially given the high cost. I would not use United Freight of America again."












