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"From soup to nuts, the entire experience was made easy for us by the company. The salesman, Nick, came out to see us the day after my system kicked the bucket, and after checking out the system, he presented me with a few different options, and without using fancy words, explained everything plainly and easy for me to understand. After I discussed things with my wife, we called him a few hours later to give the go-ahead, and he had us scheduled just 2 days out. The installation team arrived promptly at the scheduled window, and took care to treat our house like it was their own. Drop cloths were used to protect my flooring, and after the job was done they made sure to remove all the debris from the job so nothing was left. After the job was done, the job foreman took me around and showed me everything that they did and explained the function of the system, and when I had questions, they explained plainly and without complaint or exasperation. They treated me and my house with the utmost respect. I highly recommend this company for any HVAC needs anyone might have."

"No wait. Great work"

"The best review I could give this company is no review at all, which was what I initially intended. However, my repeated phone calls with requests to speak to a manager have been ignored. So I am turning to the almighty review as my only recourse. We hired Harris to install a new hot water heater and expansion tank. The estimate process was great and I was talked into a "Happy Home Membership". I was told it was $100 a year, but when I received the invoice, it was $119. Okay, not a big deal. But I did have to ask twice for the invoice. On the morning of installation day, I took our dog to day camp early and rushed home. Start time was 9am. No one arrived or called. At 10am I called the main number. I was told it appeared our tech was "just getting his day started". Really??? I was put through to dispatch for an ETA. No one answered. By 11am, with still no word from anyone, I called again. I was told our tech had called out a short time ago. At this point I was angry and frustrated and"

"Rich did a great job and spent a lot of time making sure everything was done properly. Priced fairly as well. Highly recommend."

"Less than 5 years ago, I spent in excess of $10,000 to have a new unit installed with a 10 year warranty. I should have seen the red flags from the very beginning. The sales representative told us additional vents would be installed and when the installation crew showed up, that did not happen. Fast forward to the present and I am now on my 4th phone call for an appointment this season, 3 days so far of not being able to work as I waited for a technician to come diagnose the problem. The 3rd. tech came last night and indicated that the work the other tech did was not for the root of the problem. (I was told in front of witnesses that the work needed to be done, was not covered under warranty, would cost me $367 and would fix my issues)In fact, the 3rd tech only made the issue worse by leaving our attic return unscrewed and overfilling our unit with Freon that the 4th tech had to remove from our system. Upon leaving last night I was told that everything was corrected. Today - my home is slowly creeping up in temperature (presently 80 degrees inside, while set to 72). The company keeps trying to sell me a "maintenance plan" and I keep reiterating to EVERY one who pushes it that we have been getting tune ups/cleanings elsewhere and will only use them for warranty issues since we have had NOTHING but problems with them."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."